Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

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Homestay Coordinator

Geplaatst 25 mrt. 2024
Werkervaring
0 tot 1 jaar
Full-time / part-time
Full-time
Functie
Soort opleiding
Taalvereiste
Engels (Vloeiend)

Je carrière begint op Magnet.me

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At EF we believe in providing personalized and effective customer service to our students and our homestay hosts. We recognize the need to communicate effectively, deliver what we promise, follow up to ensure customer satisfaction and be efficient, friendly and caring.

If you would like to be part of our friendly team in Cambridge and enjoy finding solutions to make our customers happy, then please apply.

The role is a full-time, permanent position. It will combine time spent working with administration, as well as being customer facing. You will gain multiple skills in customer relations, team collaboration, supplier management and general administration.

Responsibilities

  • Manage student queries regarding accommodation liaising between students and homestay providers
  • Allocate international students to homestay accommodation
  • Process and maintain student records
  • Ensure compliance with accommodation standards
  • Maintain communication with overseas EF sales offices regarding accommodation queries
  • Help to recruit, evaluate and select suitable host families

Qualifications / Experience:

  • Attention to detail, organized and structured
  • Previous experience with a CRM (customer relationship management tool) preferred
  • Friendly & approachable manner, enjoy speaking on the phone and collaborating face-to-face
  • Sensitive to needs of international students living away from home
  • Able to remain calm under pressure and to diffuse potentially difficult situations
  • A fast learner, process oriented and good a prioritising task

ABOUT US

We are 46,500 staff, faculty and teachers, working in 500 offices and schools across 51 countries. While we continue to grow, we strive to stay small to ensure agility, smart thinking and a fun place to work. For the past 50 years, EF has grown to include a range of programs that give students of all ages the freedom and confidence to explore the world through language, travel and education. Located across the globe, our language centers for youth, adults and professionals combine the best of traditional, in-school teaching with innovative language-learning technology.

We offer intensive language instruction abroad in English, Spanish, French, German, Italian, Japanese and Chinese. Courses run from 2 to 52 weeks for students traveling independently or in escorted groups of all levels and abilities. Classes take place in our international language centers in one of 16 countries and offer the very best locations and accommodation whether in local host family or in a student residence.

EF is committed to safeguarding and promoting the welfare of children and young adults and expects all staff and volunteers to share this commitment. All posts are subject to a completed background check and references.

EF English First, a division of EF Education First, is one of the largest providers of English language learning in the world. With a presence in China since 1993, EF has over 200 English language schools and 6,000 teachers and staff in Beijing, Guangzhou, Shanghai, Shenzhen and more than 60 cities across the country.
Headquartered in Lucerne with major hubs…


EF English First, a division of EF Education First, is one of the largest providers of English language learning in the world. With a presence in China since 1993, EF has over 200 English language schools and 6,000 teachers and staff in Beijing, Guangzhou, Shanghai, Shenzhen and more than 60 cities across the country.

Headquartered in Lucerne with major hubs in Boston, London, Shanghai, Zurich and Sao Paolo – and offices and schools worldwide – working with us can be a global journey. A career with EF combines the support and opportunity of a large organization with the spirit and energy of a small company. We look for thinkers and doers – creative, collaborative and motivated people who are excited by education, language and travel.

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