Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

Vergelijkbare vacatures bekijken

Customer Service Intern

Geplaatst 22 mrt. 2024
Werkervaring
0 tot 1 jaar
Full-time / part-time
Full-time
Soort opleiding
Taalvereisten
Engels (Vloeiend)
Spaans (Vloeiend)

Je carrière begint op Magnet.me

Maak een profiel aan en ontvang slimme aanbevelingen op basis van je gelikete vacatures.

Tiqets is one of the fastest-growing tech scale-ups in the Netherlands. To keep it moving fast and making culture more accessible, we’re hiring a Supply Coordination Intern to join us!

Who are we?

We’re revolutionising the way people buy tickets to culture and attractions in cities all over the world. Our technology allows users to easily browse and book tickets to the best attractions in seconds, meaning customers can enter museums, zoos, theme parks and more simply by showing their smartphones. About time, right?

We’re dedicated to bringing simplicity to the world of travel and entertainment. If you want to join our team, working as our Customer Service Intern, send us your resume. We might be looking for YOU!

What you will do

During your internship you will be part of our ambitious and dynamic Customer Service team. You’ll answer B2C and B2B questions through phone, email and WhatsApp. A great opportunity to further develop your communication skills. Moreover, as part of the CS team you’re the voice of the customer within the company. You will therefore be expected to convert customer questions and reviews into concrete action points and develop solution-oriented project(s) to increase our customer satisfaction rate.

Qualifications

  • You’re enrolled as a student in a relevant study (i.e Communication, Hospitality, Business studies)
  • You're available to start in August or September 2019 (or sooner if possible) for a period of 6 months
  • You are communicative, honest, easily adaptable and with a positive attitude
  • Proactivity, curiosity and creativity are all part of your personal characteristics
  • You’re excited to work on projects which add value and increase our customer satisfaction rates
  • Native French/Italian/Spanish/Dutch/German/Portuguese/Chinese speaker + fluent in English (third language is a plus)

Perks & Benefits at Tiqets

  • Young, dynamic, international working environment
  • Bright, welcoming office located in the centre of Amsterdam
  • Opportunity to make an impact in the fastest growing tech scaleup
  • 20% personal Tiqets discount code to explore great museums/venues worldwide
  • Our well-known annual ski trip
  • Tiqets academy
  • Tuesday's Pizza & beer sessions & Friday drinks
  • Summerparty
  • Competitive internship allowance
  • Fun, sociable events in and out of the office
  • Travel costs benefit

Making culture more accessible!
Tiqets is an innovative ticketing platform that is revolutionising the way visitors discover, buy and use tickets for museums, shows and attractions around the world. Our team of Tiqeteers is working passionately to make culture more accessible by offering our customers the easiest way to enjoy culture & entertainment.

ICT
Amsterdam
Actief in 8 landen
210 medewerkers
50% mannen - 50% vrouwen
Gemiddeld 30 jaar oud

Dit zeggen medewerkers

Surya Teja Gutta

Head of Consumer Traffic

Surya Teja Gutta

There’s something really nice about the Tiqets culture – everybody from day one is already very nice and welcoming. They’re proud to show you Tiqets. That’s what I find really fascinating about the people – they are so kind. It is fun to hang out with people in and outside the office.

Kim de Lumley Woodyear

Regional Manager of France

Kim de Lumley Woodyear

I cherish the moments when colleagues from our headquarters in Amsterdam visit our office in Paris. Those face-to-face interactions go a long way in building connections beyond virtual communication.