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Hard requirements: Fluent in Dutch and looking for a part-time job.
In Amsterdam, 13 percent of the city’s space is used for parking. Still, it’s super hard to find a parking spot. At ParkBee we are on a mission to change that. We develop smart tech to make the underutilised parking space of office buildings, apartments, hotels and public car parks - available to the public. We’re turning those underutilised locations into affordable car parks for customers through the Parkmobile and Park-line apps. It is our ambition to fully optimise existing parking infrastructure, transitioning on-street parkers to off-street locations, giving space back to the city.
Over the last few years, we have grown from an ambitious start-up to an even more ambitious scale-up. We have two offices, in the Netherlands and the UK and manage just in The Netherlands over 140 ParkBee locations.
As the Customer Service Agent you are striving for the best parking experience for our customers in The Netherlands. In this role you are driven by customer happiness. You’ll make sure that our customers have the best ParkBee experience and will become true ParkBee fans.
What you’ll be doing:
ParkBee is not just any parking company, we are very much focused on optimising the experience for our customers; being attentive, supportive and approachable. A customer service representative is needed to provide support to our B2B and B2C customers. This means that you will manage all current customer service streams.
With a diverse and complex product portfolio and rapidly changing customer demands, it is critical to easily adapt to change, be flexible and be able to set the right priorities. As a lot of the customer contact runs through the support teams of our app-partners, our customer service representative will be regularly in touch with our partners.
Tasks & Responsibilities:
Who we’re looking for:
You are bright, motivated and enthusiastic to be the first point of contact for ParkBee’s customers. You are a true problem solver with great attention to detail and feel at home in a hard-working, energetic environment. You feel comfortable in a dynamic environment and you have a proactive attitude. Next to that you like to work closely with internal and external stakeholders to increase the overall value we bring to customers.
We will likely be a match, if you:
What you'll get in return 💛🐝
Sounds good right? Get in touch with us!
Acquisition regarding this vacancy is not appreciated.
Cities are getting busier and finding a place to park is often difficult. Still, parking garages have a lot of open spots. At ParkBee we develop smart technology to make better use of this unused parking space.
We have grown exceptionally over the last few years. Now, we want to expand our business to other countries and cities. That’s why…
Cities are getting busier and finding a place to park is often difficult. Still, parking garages have a lot of open spots. At ParkBee we develop smart technology to make better use of this unused parking space.
We have grown exceptionally over the last few years. Now, we want to expand our business to other countries and cities. That’s why we are always on the lookout for new team members that can help us grow. Are you ready to join our mobility revolution? Then check our job openings! 🚀
"ParkBee is a company with an open culture and little to no hierarchy. Because of this, you are heard and seen as a team member. You also get many opportunities to develop yourself. Working at ParkBee means working in a dynamic environment where no day is the same."
“Working at ParkBee means working with highly talented people, that all have one common goal. We are here to change the mobility industry by giving space back to the city, one car at a time. Our team is the perfect combination of data driven-thinking, smart tech and good times with other people.”
Resources:
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