Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

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Half Moon Lounge Food & Beverage Supervisor

Geplaatst 22 mrt. 2024
Werkervaring
1 tot 3 jaar
Full-time / part-time
Full-time
Functie
Soort opleiding
Taalvereisten
Engels (Vloeiend)
Nederlands (Vloeiend)

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Join the classic and iconic Hilton Amsterdam!

Hilton Amsterdam is a renowned property with 271 hotel rooms, 21 banquet rooms, authentic Italian restaurant and a nautical style bar at a unique location. Famous for John Lennon and Yoko Ono's 1969 ‘bed-in for peace' and Hilton's first hotel in the Netherlands. The iconic hotel is built on the baseline of Plan Zuid, a district designed by prominent architect Berlage, which highlights the Amsterdam School of architecture and contains boutiques, designer shops and couture houses.

With our Team Members we have one goal to achieve: exceed our guest expectations and improve our outstanding service and high quality product on a daily basis. Together with our historical background it makes us ‘alive with originality'!

Job Description

For our Half Moon Lounge (hotel bar & terrace) we are looking for a Food & Beverage Supervisor who likes a challenge and wants to reinforce our Half Moon Lounge Team on full-time basis. The position includes the following main tasks:

  • Is responsible for managing the bar within the framework of Hilton Policies and the established concept
  • Manage the Team Members of the bar independently in accordance with the relevant guidelines
  • Is responsible for achieving budgeted sales
  • Train Team Members systematically in order constantly to achieve the hotel's quality targets
  • Is responsible for ensuring clean and orderly presentation of the bar at all times and reporting any shortcomings to the relevant department (e .g. Housekeeping, Technical department)
  • Is responsible for the entire service sequence and proper service to guests and is to have an overview of the whole department at all times
  • Organize and motivate Team Members so that a smooth service sequence is guaranteed, ensuring the satisfaction of the guests
  • Carry out active selling her/himself and place her/his Team Members under an obligation to carry out active selling in order to achieve budgeted sales
  • Maintain contact with guests, in order to ensure their satisfaction
  • Deal with complaints and endeavour to satisfy guests who have complained immediately
  • In conformity with Hilton-Policy, is responsible for specialist training (incl. Training of apprentices) and for ensuring that the internal training system is managed correctly

Required skills and competences

  • Service oriented
  • Hospitable attitude
  • Excellent communication skills
  • Representative appearance
  • Top seller
  • Speaks basic Dutch and fluent English
  • Excellent knowledge about Food & Beverage
  • Minimum of 1 year experience within a similar position in the hospitality industry
  • Is available both during the week as the weekend for early and late shifts

What can you expect from us?

Besides being listed as a Great Place to Work in the Large & Multinational workplaces we offer you the following:

  • Intensive training period and a personal development program
  • Internal transfer and promotion possibilities
  • Employee discount on Hilton Worldwide hotel rooms via our international Hilton travel program
  • Employee discount of 50% on Food & Beverage at Hilton Worldwide hotels
  • Travel allowance
  • Participation in sport events like Dam to Dam, beach volleyball and soccer competitions
  • Annual team outings, staff party and quarterly team member forums
  • Young and vibrant team that has a work hard/play hard attitude to life and who enjoy having fun at work as well.

Have we sparked your interest? Don't hesitate, apply now and become part of the Hilton family!

Our first class meeting facilities, state-of-the-art technology and dedicated Hilton Meetings Team ensure that every aspect of your meeting will be a true success.

Horeca
Rotterdam
10.000 medewerkers