Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

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Junior Legal Support Secretary

Geplaatst 25 mrt. 2024
Werkervaring
0 tot 1 jaar
Full-time / part-time
Full-time
Functie
Soort opleiding
Taalvereiste
Engels (Vloeiend)

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Our Legal support secretaries provide the practical support our lawyers need in order to deliver the best possible service to our clients on every matter, every time. The role of our secretaries is crucial in assisting our people in delivery and outstanding client experience, providing high-quality support to partners across our practice areas. This ranges from providing administrative support and diary management to producing a variety of complex documents. Legal support secretaries are also client-facing and communicate regularly with our clients on behalf of lawyers.

Alongside world-class legal careers, Clifford Chance offers excellent opportunities in the support functions that underpin its business operations. By joining us in business services, you will help us to innovate in the way we deliver our services and enable us to run a successful multinational business that never stands still. Business services are integral to the running of the firm and are critical to its success.

The role of the Junior Legal Support Secretary (JLSS) is to provide a first-class professional support service. The support provided will be as part of a team with shared responsibilities and collective accountability. JLSSs will be expected to manage jobs through a shared mailbox and priortise as per deadlines and as directed by the Workflow Co-ordinator (WFC). The JLSS reports overall to the Service Centre Manager, with day-to-day workflow being monitored by the Service Centre WFC.

The JLSS is expected, on a daily basis, to create a positive working relationship with their clients and team members. The keys to success in this role are flexibility, staying calm under pressure, having excellent planning and prioritising skills and understanding that whilst the tasks can at times be basic/mundane the Service Centre is a fundamental support and is key to the smooth running of the firm.

This JLSS role is situated within a Service Centre team. There are six Service Centre teams across London based in the following areas:

  • Business Services (HR, Marketing, BD, Finance, Best Delivery)
  • Capital Markets
  • Corporate
  • Finance
  • Litigation & Dispute Resolution (L&DR) / Real Estate
  • Tax, Pension & Employment (TPE)

The Service Centre team is made up of 30 team members across these six areas.

Please note the JLSS role works on shifts as detailed below:

The JLSS support both practice areas and business services predominantly with the following tasks:

  • Blacklines/Compares
  • Booking Meeting Rooms (London and Overseas)
  • Booking Client Entertainment (e.g. restaurants, tickets)
  • Booking travel and taxis
  • Entering contacts card into outlook or interaction
  • Creating Letters and making minor amendments
  • Expenses
  • GPMS – running reports, amending narratives
  • Mail – post/courier
  • Photocopying/Scanning
  • Printing
  • Creating Bound Volumes
  • Datarooms - printing/downloading
  • Events – collating RSVPs, preparing badges, client registration
  • Billing – creating letter, amending narratives, searching for previous invoices
  • Creating folders - indexes and labels
  • Audio Transcription – digital and tape

There are six key categories, detailed below, which describe the core areas of the support service provided by a JLSS.

  • Client Support
  • Team Support
  • Administrative Support
  • Document Production
  • Diary/Meeting Management
  • Flexible and Agile Working

Specific areas of focus will vary over time and according to the requirements of the Service Centre Manager, but each JLSS will be required to perform tasks within each of these categories at some time.

Common Practices

JLSSs are also required to adhere to the firm's common practices that have been established for the following core administrative activities and legal processes:

  • document management systems
  • document house and drafting style
  • audio conferencing
  • filing
  • fact file
  • managing diaries and meeting rooms
  • planned absence
  • telephone and voicemail
  • unplanned absence

A JLSS will be assessed on the basis of their performance. Contribution will be measured according to the individual's delivery against the core role competencies identified below, together with additional objectives. Performance is measured by reviewing the individual's ability to demonstrate the behaviour and skills outlined in the Competency Framework and supported by the firm's values. These skills and behaviours are grouped under the following headings:

  • Technical
  • Administration
  • Organising & Managing Resources
  • Working Relationships
  • Communicating & Influencing
  • Commitment & Self-Motivation
  • Analytical Thought & Problem Solving
  • Leading & Developing Others
  • Organisational/Strategic Thinking

Technical

  • Minimum typing speed 50 wpm with a good level of accuracy
  • Good knowledge of Word, PowerPoint, Excel and Outlook

Experience / Skills

  • Previous experience of working in a similar role within a professional services organisation would be an advantage and/or having been on a Work Experience student placement within a Law firm as part of CILEX course.
  • Excellent organisation and interpersonal skills
  • Proactive and motivated to learn
  • Exceptional team player and ability to work autonomously

Qualifications

  • 5 A*-C GCSEs, including English and Maths
  • Ideally you will have either CILEX Diploma for Legal Secretaries, A Level equivalent or BTEC administration course

Clifford Chance is a leading international law firm delivering innovative and practical legal solutions to corporate, institutional, and government clients around the world. Our rapid expansion through a series of ground breaking mergers has fostered a culture that is pioneering and entrepreneurial, flexible and open, and which emphasises the fundamental importance of teamwork and of providing rich career opportunities for…


Clifford Chance is a leading international law firm delivering innovative and practical legal solutions to corporate, institutional, and government clients around the world. Our rapid expansion through a series of ground breaking mergers has fostered a culture that is pioneering and entrepreneurial, flexible and open, and which emphasises the fundamental importance of teamwork and of providing rich career opportunities for our people.

Clifford Chance’s international capabilities extend across Europe, the Americas, Asia and the Middle East, providing our clients with local expertise in all major markets and enabling us to build effective teams across practice areas and jurisdictions. At the same time it means unmatched opportunities for international exposure for our trainees and lawyers and the very real prospect of secondments to our overseas offices and to major client organisations. Nearly 80 per cent of our trainees spend six months of their training contract in one of our overseas offices.

Juridisch
London
5.800 medewerkers

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