Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

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IT Support Specialist Germany

Geplaatst 24 mrt. 2024
Werkervaring
0 tot 2 jaar
Full-time / part-time
Part-time
Soort opleiding
Taalvereisten
Duits (Vloeiend)
Engels (Goed)

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Description

Do you like technology and to help people? Do you like the challenge to fully get to know our software? We are expanding our business and growing rapidly. Therefore we are looking for a part time Support Specialist for the German market. You will be part of a young international team and the first to talk to our German speaking customers. This can be a DJ using Rentman for the first time to plan his gigs or a customer with a more technical question about customizing invoices. You like to help people and you consider every question as an opportunity to strengthen our relation.

What we do

Our customers operate in the global event and entertainment industry. We provide them with software that ticks all the boxes when it comes to organizing and planning their activities. Our customers use our software to realize many events, ranging from weddings and international tours, to pope visits. Think of quotations, crew planning, transportation scheduling, item tracking and invoicing. It is used on a daily basis by over 10.000 people and businesses around the globe to plan events.

What you will be doing

  • provide online and telephone support to our German speaking customers
  • assist new customers with the implementation of our software solution
  • identify product problems and discuss with the sales and development team
  • expand our Support Center with articles and tutorials
  • suggest process improvements

What we offer

  • a part time position - at least 16 hours
  • opportunity for development within a fast-growing international company
  • performance based 13th month
  • personal budget for training
  • free lunch and a well stocked kitchen
  • voluntary pension plan
  • come as you are: the team is diverse and open-minded
  • company events (think of drinks, karaoke, game nights)
  • superb office in the heart of Utrecht
  • Ergonomic workstations with sit/stand desks
  • Ping-Pong and Xbox in the office

Requirements

  • minimum requirement: Bachelor or Master student
  • German proficiency: excellent
  • good social, supportive skills
  • analyzes problems easily
  • English proficiency: good - it is our office language

Rentman is the all-in-one solution that lets event rental teams work more productively. From one-man shows to large production companies, thousands of event professionals use Rentman to realize big and small events from start to finish. Thanks to this, millions of people were able to enjoy special moments - and this is what it's all about.

Overig
Utrecht
Actief in 3 landen
50 medewerkers
70% mannen - 30% vrouwen
Gemiddeld 27 jaar oud

Dit zeggen medewerkers

Simon Pool

Co-owner and Head of Development

Simon Pool

"For me what's really important is mixing hard working and big responsibilities with having fun on the work floor."
Simon takes all aspects of his job seriously, from ensuring the software runs smoothly to tapping everyone a cold beer on Friday at 5 o'clock sharp.

Martijn

Frontend Developer

Martijn

"The team here is very 'gezellig', young, dynamic. I really enjoy the amount of input flying back and forth and the freedom we are given in the development team."
However, his true favorite perk about working at Rentman is joining team Karaoke parties. His go-to? Any song by the Backstreet Boys.