Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

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Care co-ordinator

Geplaatst 22 mrt. 2024
Werkervaring
0 tot 1 jaar
Full-time / part-time
Full-time
Soort opleiding
Taalvereiste
Engels (Vloeiend)

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Role overview:

The Coordinator will be responsible for the appropriate management and coordination of the care delivery team to ensure provision of commissioned services to the people we support and be the first point of contact for day to day operational requirements of care team and the people we support.

Key Responsibilities:

  • Complete and maintain monthly schedules for your support packages in line with deadlines. Ensure your support team have appropriate shifts allocated and any gaps in schedules are filled with an appropriate support worker as soon as possible.
  • Monitor and maintain the electronic call monitoring system with incoming and outgoing times
  • System maintenance related to schedules and support packages ensuring hours and shift patters are correct at all times and any ended packages have been removed from the system
  • Involvement in setting up of new package including system set up and co-ordination of introduction meetings, initial rotas etc.
  • Involvement in relevant meetings related to the people we support, these may involve, families, other professionals or the funders
  • To ensure management of employees sickness and absence as per company policies, including carrying out return to work interviews when relevant.
  • Ensure scheduling of meetings, supervisions, appraisals and other events. Where appropriate offer contribution and content.
  • General line management of your support delivery team, including managing availability or contractual changes, annual leave requests, other relevant HR issues and ensuring leavers are processed in line with company procedure.
  • Provide operational support in relation to complaints, staff grievances and disciplinary issues.
  • Participate in the on call service on a rota basis and ensure accurate recording
  • Fill gaps in rotas in emergency situations where you have the necessary skills, experience and appropriate training.
  • Support the Recruiter by:

  • Actively participating in recruitment meetings to establish exact recruitment requirements

-Interviewing new care staff where appropriate and support colleagues

-Monitoring compliance status of support delivery team and requesting appropriate documentation or training courses in a timely manner

  • Providing a comprehensive, high quality general administrative facility for the business including, letter writing, minutes taking, ordering of stationary etc

  • Assisting in the management of incoming calls and ensuring all communication coming to the branch is acknowledged and passed to the correct person to deal with.

  • Assisting in the management of incoming and outgoing post. This may include visits to the local post office or bank.

  • Support the teams to maintain PwS information and documentation by using systems and process to identify tasks that require completion. Record completed tasks on the system and undertaking any relevant filing.

  • Assisting in the management of monthly payroll process to ensure all support staff are paid for annual leave, training, hours worked and mileage or expenses incurred, including overseeing and resolving any queries from staff.

  • Engage and support in business growth activity

You may be required to undertake other duties commensurate to your role and/or working hours, as may reasonably be required of you at any other sites or premises, locations in the community, and within the homes of people we support. The Company may reasonably require you, on an occasional or frequent basis, to meet the changing needs of service provision.

This is a description of the job as it is at present. However, the Company may periodically review your job description and update it to ensure that it relates to the job as when being performed. It is the Company's aim to reach agreement on reasonable changes, but if agreement is not possible the Company reserves the right to insist on changes to your job description, after consultation with you.

Click Apply to complete our one page application…….All applications & CV’s are reviewed on a daily basis.

We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS check for Regulated Activity which will include a check against the Barred adult list.

*Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement in accordance with the Equality Act 2010

Role Specific Requirements:

Driver: Driver Required

Gender: No Specfic Requirement

Voyage Care UK supports thousands of people across the UK with a variety of complex and specialist support needs.

Zorg & Welzijn
Lichfield
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