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Customer Business Analyst

Geplaatst 27 mrt. 2024
Werkervaring
0 tot 1 jaar
Full-time / part-time
Full-time
Functie
Soort opleiding
Taalvereiste
Engels (Vloeiend)

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Job Description

In this position, you will be responsible for building a strong, trusting relationship with both internal and customer teams to generate an accurate picture of the customers demand forecast for Intel products for both the short term and medium term horizon. The demand signal is a critical part of the relationship with the customer as ultimately it will be used to drive factory production, and physical inventory which is held in our distribution warehouses.

We support a range of customers including multi-nationals (MNC), distribution channel partners and Original equipment Manufacturers (OEM) in new business areas (like embedded, Consumer Electronics and In-vehicle Infotainment).

Your responsibilities will include but will not be limited to:

  • Building, managing & maintaining key internal and external (including Customer Purchasing) stakeholder relationships

  • Driving key collaboration discussions with the Customer regarding their demand forecast & marketing strategies

  • Investigating and understanding key data indicators to be used in conjunction with collaboration discussions in order to generate an accurate demand forecast which will be used by factories, and other teams groups across Intel

  • Understanding customer sales strategies, market conditions and competition trends to help drive accurate demand signal

  • Understanding customer needs and Intel's operations and/or strategies to influence supply decisions

  • Influencing and adding value by identifying and offering product alternatives when needed

  • Dealing with conflicting information and managing a high-pressured environment

  • Managing customer supply line to ensure they get the right products at the right time (placing, tracking orders & resolving issues);, including escalating and crisply communicating customer issues with clear recommendations on actions needed

  • Communicating and representing customer strategies internally to senior managers

  • Improving productivity and process by developing, using and sharing best known methods to help others complete assignments , including using data to drive problem resolution

This permanent role is available from summer 2019.

Qualifications

Ideally you will possess a Bachelor's degree in a Business related discipline and either be about to graduate or have graduated recently.

In addition we are looking for the following skills & experience:

  • Strong customer service focus and good business acumen to drive the business forward

  • Excellent analytical, organizational, problem solving, influencing, networking and communication skills

  • Ability to multitask and work in a dynamic and changing environment, either independently or in a team

  • Self-assurance to deal with tough problems/situations

  • Strong communication skills with the ability to adapt style and content appropriately for the audience

  • Ability to work well and collaborate with others to achieve high quality results

Inside this Business Group

Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customers voice and deliver solutions that accelerate their business. Our teams work across the entire sales cycle, pushing ingredient products to our "billings" customers while also pulling end solutions through to "consumption". We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.

Intel UK develops technologies, products and initiatives to continually advance how people work and live.

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