Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

Vergelijkbare vacatures bekijken

Customer Service Advisor - Night Shift

Geplaatst 24 mrt. 2024
Werkervaring
0 tot 1 jaar
Full-time / part-time
Full-time
Soort opleiding
Taalvereiste
Engels (Vloeiend)

Je carrière begint op Magnet.me

Maak een profiel aan en ontvang slimme aanbevelingen op basis van je gelikete vacatures.

The Job

The Boohoo Group is the fastest growing online fashion retailer covering 5 Brands – boohoo.com, boohooMAN, Nasty Gal, MissPAP and PrettyLittleThing

We are looking for talented individuals to come and join our energetic Customer Service Team. We are passionate about giving the best customer experience.

As an online retailer, our customers typically talk to us online through Social Media channels, Live Chat and email. If needed to we are not afraid to pick up the phone to speak to our customers to get things fixed.

Your normal working hours will be on a 4 on and 4 off rotation starting at 9pm and finishing at 8am.

What we need from you:

  • Strong communication skills – Written and Verbal.
  • To be able to identify our customers’ needs and fix first time.
  • Interact with our customers in a human-to-human way #BEYOU
  • Understand how our customers are feeling #FEELS.
  • Teamwork #TEAM
  • Is an ambassador for the brand.
  • Highly driven to meet your individual targets.

What we will give you:

  • Competitive Salary
  • Contributory Pension Scheme
  • Share Scheme
  • Bonus Scheme
  • 40% staff discount across all brands
  • 4 Weeks induction training
  • Ongoing Training and development
  • Team and Department Incentives
  • Readily available coaching- peer-to-peer and from your manager

Welcome to our world. PrettyLittleThing was founded in 2012 by brothers Umar and Adam Kamani. From humble beginnings as an accessory only brand with just 20 products on site, we’ve since grown into a forward-thinking fashion brand aimed at bringing killer, affordable style to female fashion breakers and makers.

Retail
Manchester
500 medewerkers