Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

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User Researcher

Geplaatst 24 mrt. 2024
Werkervaring
0 tot 2 jaar
Full-time / part-time
Full-time
Functie
Soort opleiding
Taalvereiste
Engels (Vloeiend)

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Role Overview:

Supporting multidisciplinary teams by generating new and useful user insights, and work closely with designers, analysts and developers to iteratively improve services for users.

  • As a user researcher, you will be experienced in using a variety of user research methods to reveal actionable insights
  • You will have excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence
  • You will need to be confident in explaining user needs to senior clients and acting as a persuasive advocate for those needs both within the team, the wider organisation
  • You will have experience with and be comfortable working with agile development teams
  • You will be able to introduce user research practices into a team, establish a user centred culture, and continually monitor and improve practices

Key Responsibilities:

  • Working with lead user researchers and service managers to develop and advocate appropriate research strategies to understand user needs for a service, and to continually test and improve the service
  • Planning, designing, preparing and running user research activities to support the design, development and continuous improvement of digital government services (including contextual discovery, experience mapping, diary studies, early stage concept and prototype testing, lab based and contextual usability and accessibility testing)
  • Effectively communicating user research findings to the team and the wider organisation, so that they share a strong and empathetic understanding of their users (including presentations at show and tells, designing and maintaining research outputs on the team wall, formal reports)
  • Contributing to the user research community across the organisation

Essential Skills:

  • Demonstrable knowledge, experience in and passion for user centered design practices for web, service or software development
  • Proven experience of designing, facilitating and analysing a wide range of qualitative and quantitative user research methods. With an appreciation of the strengths and limitations of different research methods
  • Proven experience of presenting user research findings in a wide variety of formats and contexts
  • Proven experience of working in an agile development environment with designers and developers and product managers to create new digital products and services

Desirable Skills:

  • Degree in HCI/Usability/Cognitive Psychology/Market Research or related field
  • Previous experience within government services

Sopra Steria, a European leader in digital transformation, provides one of the most comprehensive portfolios of end-to-end service offerings on the market.

Zorg & Welzijn
Glasgow
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