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At the heart of Edwardian Hotels London is a simple founding belief, that from back of house to the boardroom we are all Hosts. Everyone is encouraged to express their individuality and initiative, and to bring their passion to work. (We may wear uniforms, but we don’t believe in uniformity.)
Everything we do is driven by a desire to exceed our guests’, clients and partners expectations. To surprise and delight. To make the time our guests choose to spend with us genuinely exceptional. So that even the shortest stay with us, will last long in their memory. Everyone who works here does this every day across our portfolio of brands, in highly prestigious locations in London and beyond.
For 40 years Edwardian Hotels London has built upon this ambition, and as a family owned company we’re proud of the freedom our independence gives us to grow our business on a relentless and memorable curve – upwards.
With an enviable collection of luxurious distinctive hotels and restaurants such as The May Fair Hotel, Radisson Blu Edwardian London Hotels, Steak and Lobster, Scoff and Banter, May Fair Kitchen, Annayu and May Fair Bar; in the most desirable locations of the UK's most vibrant cities, EHL's vision is unique: To Be Memory Makers.
Being a Memory Maker as a Meeting and Events Operations Waiter/ess
In this role, you will become part of the Edwardian family and work within M and E Operations in Radisson Blu Edwardian Bloomsbury Street
Essential Functions
Customer satisfaction is our key focus as hosts, our aim is to surprise and delight all our guests, by seamlessly providing an experience which exceeds their expectations. Anticipating guest needs and understanding the importance of delivering to each guest personalized service beyond their expectations. We are the memory makers, it begins with opening our doors on arrival greeting guest by name with a genuine smile in a friendly professional manor and provide a delightful experience that our guests cherish.
Duties and Responsibilities
Under the general guidance and supervision of the M and E Operations Manager, ensure you have a full understanding of the service excellence standard and deliver a guest experience that is unique. The Waiter/ess will be expected to follow direct instruction from the senior team in order to fulfil all aspects of the function as outlined in the function sheet.
Key Requirements
The Requirements
Confident with computers and basic computer packages
Confident ability to communicate and establish rapport
Has a good level of Food and beverage product knowledge
Has a good command of the English language
We Believe In Developing and Delighting Our Hosts So You Will Receive:
All Hosts must have valid permission to live and work in the United Kingdom. Verification of documentation will be undertaken as part of the recruitment process.
Individuality, passion and an instinct to excel. These qualities are at the heart of what makes us different. We call it our sense of flair. It defines the unique experience of Edwardian Hotels London.
Edwardian Hotels London is one of the UK’s largest, privately-owned companies which has been developing luxury hotel and hospitality Brands since Jasminder Singh OBE began his career…
Individuality, passion and an instinct to excel. These qualities are at the heart of what makes us different. We call it our sense of flair. It defines the unique experience of Edwardian Hotels London.
Edwardian Hotels London is one of the UK’s largest, privately-owned companies which has been developing luxury hotel and hospitality Brands since Jasminder Singh OBE began his career within the hospitality industry in 1975 – forming the beginnings of what would subsequently become Edwardian Hotels.
Today Edwardian Hotels London operates Radisson Blu Edwardian hotels, The May Fair Hotel London and a fast-growing range of distinctive restaurant, bar and spa brands. The group owns and runs restaurant concepts including the iconic May Fair Kitchen; contemporary Steak and Lobster and classically British Scoff and Banter.
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