Reporting Agent (AMS)

Ready to get shit done?

Our users trust bunq to keep their money safe. That means spotting, reporting, and preventing bad actors before they can do harm. Your challenge in this mission is to strengthen our reporting operations, and ensure that we meet local laws and regulations — helping us keep Making Life Easy for our users 🚀

Take ownership

Your mission is to protect our users by making sure suspicious activity is flagged and reported in line with legal and regulatory requirements 🔎 As our Reporting Agent in User Quality, you will:

1. Ensure compliance by reporting suspicious activity to the appropriate FIUs and implementing country-specific financial crime reporting requirements.
2. Establish clear procedures and continuously improve reporting processes through gap analysis and automation to enhance scalability, accuracy, and regulatory alignment.
3. Monitor reporting performance using analytics tools like Retool, Looker, and GSheets, while managing all open CAP items within required deadlines.

This challenge is perfect for you if

• Familiar with AML, EDD, and financial crime reporting requirements — through work or studies 📕
• Skilled in investigation, problem solving, and critical thinking, with a strong sense of ethics in line with responsible banking
• Data-driven and detail-oriented, with experience using reporting or analytics tools 👩🏻‍💻
• A solution-based thinker who keeps the user’s trust front and center 🌱
• An effective and quick communicator in English 💬

Your space to perform:

• 💪🏼We give you the space and the tools you need to succeed
• 🤟 Great, international colleagues who share your mindset
• 👩‍💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.
• 🧳 Digital Nomad program: work remotely 1 week per quarter after 1 year and 3 weeks per quarter after 2 years
• 📚 We support growth with bunq Academy and €1500 annual learning budget
• 🚴 Massive discount with Urban Sports Club 💪
• 🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)
• 💻 A MacBook so you can Get Shit Done with us
• 🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
• 💰 An optional pension plan with monthly contribution from bunq
• 💸 Monthly contribution to your phone and internet bills
• 🍻 Friday drinks and other celebrations - bunq style