Demand Planner and S&OP Lead, S&RC EMEA

Shape the Future of Demand Planning & S&OP in EMEA

As Demand Planning & S&OP Lead for our Sleep & Respiratory Care business, you will play a key role in shaping the demand planning and S&OP process across the EMEA region. You will be responsible for developing, aligning, and communicating a robust and accurate demand plan that drives supply, financial, and operational decisions. Partnering with Sales, Marketing, Finance, and Supply Chain, you will ensure one aligned view of demand and enable data-driven decision-making across the organization.

You will also be a key contributor to the continuous improvement of forecasting accuracy, process efficiency, and digital maturity of the S&OP process in the region.

Your role:

• Build and maintain an aligned 24-month rolling demand plan for the EMEA market organization by enriching the statistical baseline forecast with input from Sales, Marketing, Finance, Operations, and other key stakeholders.
• Lead the S&OP demand cycle: prepare demand reviews, consolidate insights, facilitate discussions, and drive alignment across functions on the final forecast.
• Review and analyze historical trends, book & bill ratios, and forecast errors (Bias, WMAPE) to identify improvement opportunities and enhance forecast accuracy.
• Lead conversations with commercial and operational counterparts, challenge assumptions, and propose data-driven forecast adjustments.
• Support the creation of gap-closing scenarios when demand and supply plans diverge, ensuring proactive mitigation of imbalances.
• Ensure that the EMEA demand plan is validated and signed off by regional and market leadership, serving as the official input to the supply and financial planning processes.
• Act as a change agent to strengthen forecasting discipline, process adherence, and continuous improvement across markets.

You're the right fit if:

• 8+ years of experience in Demand Planning and S&OP, ideally within MedTech, pharmaceutical, or consumer goods industries.
• Proven experience leading or facilitating S&OP processes and cross-functional planning meetings at regional or market level.
• Bachelor’s or Master’s degree in Supply Chain Management, Business, Industrial Engineering, or a related field. APICS certification is a strong advantage.
• Fluent in English; additional European languages are an advantage.
• Demonstrated ability to work with multicultural, cross-functional teams across multiple geographies.
• Strong stakeholder management, influencing, and communication skills, with the ability to challenge and align senior stakeholders.
• Advanced Excel skills (including VBA/macros highly preferred).
• Experience with demand planning systems such as JDA, Kinaxis, O9, or similar. SAP (PRD, MP1) is a plus.
• Strong analytical skills and experience with data analytics tools (e.g., Power BI, Qlik Sense), including knowledge of DAX, Power Query, or Python.
• Exposure to AI-based forecasting or predictive analytics tools.
• Experience driving process improvement and system implementation projects.
• LEAN or Six Sigma experience preferred.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.