Internship (Supply Chain): Supply Planning Intern

Are you a curious student looking for an engaging internship in Supply Chain? Do you want to start your career in a multinational company and learn about end -to-end supply chain, while discovering the role of a Customer Experience and Planning Intern? Then apply now for this Supply Chain internship and join us in Zoetermeer , the Netherlands starting October 2024!

About the Job

As our new Customer Experience and Planning Intern, you will be part of the Global Supply Chain SNU team, in charge of Global deployment. Key objective of this internship role is to monitor, analyze, prevent Customer queries/complaints, which we receive from our mainly internal Danone customers on a daily basis, to plan & replenish stock for few countries in our scope & be a key actor in several core processes within our team.

• Your main task will be to consolidate customer complaints from deployment. Analyse the case, identify root cause, corrective and preventative action and communicating back to the customers. Use system tools to track historical cases to prevent future complaints.
• Support specific customer deployment planning activities. Actively plan shipments for few countries. Follow up on demand of our clients, check availability of products, their quality status and plan shipments according to forecast. Be in close touch with transport, documentation team and clients to ensure timely supplies of products.
• Finally, track key supply KPIs via reporting, evaluate performance to bring improvements and solutions.
• The line manager for this position is Evghenia Andrusova, who started with Danone in 2017 worked in different divisions and grow through all these years accumulating experience from Business Administration in Procurement till Supply Chain.

ABOUT YOU

You are a Bachelor or Master student in Supply Chain or Business Administration or any related fields. You have a strong curiosity of further understanding end2end Supply Chain (process, stakeholders, operations). You like to work with data, systems. You have the attention to details, and you always recheck and control your work to provide quality. You take responsibility for the results and act as you would be a director or owner of the business. As owner of part of operations, you are ready to face challenges and provide improvement. You are disciplined to adhere to deadlines in planning. You are good at communication with various stakeholders and ready always to support and help. You can show good Microsoft Office Excel skills and you want to learn SAP.

There are also some compulsory requirements:

• Enrolled as a Bachelors/Masters student during the whole internship period (if you are a non-EU citizen, you need to be enrolled at a Dutch university);
• Ideally available to start in October 2024 for a minimum of 6 months, 4-5 days per week;
• You are fluent in English - oral and written;
• You are able to work from our Zoetermeer office 2 times per week;
• Please note that you are required to relocate to the Netherlands (if abroad) for this internship and get a BSN.

ABOUT DANONE

Working at Danone is a unique experience. It’s fast-paced and complex and, at times, it can get a little challenging. But it’s packed with opportunities to learn and grow working with some of the best-known brands in the world, like Evian, Alpro, Nutricia, Activia and Nutrilon. Bring your unique perspective, ambitions and entrepreneurial ideas to the table – the impact you could make might just surprise you. One Planet. One Health – BY YOU.

We’re proud to be a B-Corp certified company. That means we meet the highest verified standards of social and environmental performance, transparency, and accountability in everything we do.

We’re committed to building a diverse and inclusive team. As an Equal Opportunities Employer, we base our hiring decisions on merit, job requirements and business needs.*

We Offer

We offer a gross monthly internship allowance 650 euros per month and a home working allowance/contribution towards travel. Please do keep in mind that we do not offer relocation and/or accommodation benefits for students coming from abroad.

* Please be aware that you must acquire a BSN number to receive the full internship allowance.

In the Netherlands we also offer a hybrid working environment which enables each team to meet our people's desire for flexibility. Across our 3 office hubs in Hoofddorp, Rijswijk and Utrecht this helps us create better opportunities for connection & synergies across our entities, teams, functions and categories.