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Sales Operations Analyst

Posted 9 Jul 2024
Work experience
0 to 7 years
Full-time / part-time
Job function
Degree level
Required language
Italian (Fluent)

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The Sales Operations Analyst is responsible for analyzing, providing data insights, and improving the sales process within Stryker. Being part of the Business Enablement Solutions Department – COE Analytics team, this is a key sales operations support role to help Stryker deliver its growth strategy in Europe. The Sales Operations Analyst works closely with the sales management team to identify areas for improvement, implement new processes and tools and enable standardized sales KPI reporting by geographies, products, customers, and sales reps. The Sales Operations Analyst will also work with other departments, such as marketing, finance, incentive compensation, and operations, to ensure that sales activities are aligned with overall business goals.

The Sales Operations Analyst will act – reporting to the Team Lead, Sales Operations Analyst – as single point of contact for the sales team of the Europe South region when building innovative, analytical sales operations processes & tools across. Moreover, Sales Operations Analyst will strongly collaborate with sales management of Europe South markets and together with the Divisional commercial Analysts as to give data-based consultancy during the yearly process of new sales territories & sales targets setting, including regular updates and advice on how to best leverage the tools at their disposal.

The jobholder will have the opportunity to work in important activities in a very dynamic environment. This position offers excellent opportunities for personal development (depending on candidate motivation and competencies) working together with both local and RHQ stakeholders but reporting to Europe.

Key Activities & Accountabilities:

  • Responsible for delivering information, KPIs, standardized set of reports for supporting the respective Region commercial senior leadership.

  • Engage in initiatives to drive governance of the European standardized sales dashboards.

  • Manage and maintain accurate information in sales-related systems and tools and sales automation software.

  • Deliver and continuously seek to improve monthly tasks: sales incentive, invoice exceptions, accounts allocation etc.

  • Analyze Stryker commercial data and interact closely with Commercial Analysts and divisional leaders to disseminate customer insights.

  • Collect, consolidate, analyze, and maintain data on account sales potentials.

  • Collaborate with IT to build /test necessary infrastructure as required.

  • Coordinate, validate, reconcile sales data in collaboration with the various business functions (Customer Service, Finance, Sales Incentive team etc..) when needed, following a framework.

  • Support territory management, year-end target setting, commissions and seek ways to continuously improve and automate the processes.

  • Create and execute BI tool training programs for sales/marketing users.

  • Participate in cross-functional projects to drive sales performance and growth.

  • Provide actionable insights and advice on opportunities using data analytics to improve process efficiency and business profitability.

Technical skills

  • Familiarity with the office365 environment (SharePoint, Planner etc.)

  • Strong Excel, Power BI, and data visualization skills

  • Ability to comprehensively understand master data, transactional and analytical data, hierarchies, sources, and relationships

  • Good knowledge of the BI solutions including data model and information flow is a plus

  • Knowledge of Power Query, DAX, SQL, Python, PowerApps is a plus

Soft skills

  • Fully proficient in English and Italian, is required. Spanish or Portuguese is a plus.

  • Growth mindset, adept at learning continuously

  • Ability to manage priorities and workflow in a changing environment, flexible

  • Detail oriented with problem-solving and analytical skills

  • Ability to influence and interact with cross-functional team members

  • Strong communication skills with the ability to present complex insights to Sales management

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. Home to over 43,000 thousand employees worldwide, and $984 million spent on R&D in 2020 we are a career destination for results-driven individuals looking to make a difference in the world.

Active in 45 countries
43,000 employees
50% men - 50% women
Average age is 30 years