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Software Engineering Principal

Posted 12 Jul 2024
Work experience
0 to 7 years
Full-time / part-time
Job function
Degree level
Required language
English (Fluent)
17 Jul 2024 23:00

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Closing Date: 17th July 2024

Hybrid role based in London (3 days a week in the office)

Why this job matters

The key purpose of this pivotal role is to lead & work with Engineering team to support the strategy & roadmap to support the BT Business digital transformation strategy.
Alongside several other responsibilities, this role is front-and-centre to defining & enabling current & future success on tech commitments & have regular presentation/meetings with directors & other executives to quantify business benefits from the digital interventions.

What you’ll be doing

  • Owns and leads the engineering organisation’s ability to deliver high quality outcomes, on time and on budget and implementing means of bringing measurability as well as
  • predictability to the engineering organisation’s capabilities
  • Sets the technical direction regarding technical decisions, technology choices and architecture for a wide range of high-performance products, capabilities, and platforms, effectively
  • balancing short-term impact with long-term transformation.
  • Operates as an SME within own field of expertise, resolving the most complex strategic issues, across wider industry and/or specific sectors, and responsible for developing bespoke or
  • leading edge, technically complex solutions (e.g., relating to new, un-tested technology and/or large-scale impact of products.
  • Leads the regular development of an ambitious and compelling technical roadmap to meet the needs of the business, engineering team, and partner teams.
  • Designs engineering and operational excellence initiatives, implementing metrics and process for regular assessment and improvement.
  • Acts as a point of escalation for debugging and troubleshooting the most complex technical problems throughout the development process.
  • Drives an engineering culture that fosters innovation and creativity while delivering high quality products with predictability and reliability.
  • Takes an expert technical advisory role in the software engineering profession, implementing the technical vision and the pursuit of innovations regarding new technologies, platforms
  • and application.
  • Defines new architectures, standards, and methods for large-scale enterprise systems.
  • Researches, designs and writes new software and performs deep dive data analysis, to identify issues and areas of improvements.
  • Drives the evaluation and implementation of high-quality tools and automation processes to support continuous delivery and developer productivity.
  • Defines new architectures, standards, and methods for large-scale enterprise systems to implement.
  • Mentors and coaches experienced professionals to develop current and future team capabilities and ensure performance.
  • Leads the implementation of continuous improvement opportunities to improve the software engineering team processes.

Skills and Experience

  • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
  • Extensive experience in telecom, large-scale web-based digital platforms or similar complex systems development using standard TMF API’s & databases or other relevant technology such as ServiceNow, AWS & delivery .
  • Strong technical background and proficiency in software development methodologies, tools, and technologies.
  • Excellent leadership and communication skills with the ability to motivate and guide a diverse team of engineers.
  • Demonstrated success in delivering complex projects on time, within budget and high resiliency (we thrive for 99.99% uptime).
  • Deep understanding of scaled agile development practices and the ability to tailor methodologies to suit project requirements.
  • Experience in managing distributed teams and collaborating with international stakeholders.
  • Proven ability to make data-driven decisions and analyse engineering metrics to drive continuous improvement.
  • A passion for driving innovation and a forward-thinking approach to technology and software development.


  • Annual On target bonus 15% (personal and company multipliers)
  • Car allowance - worth £5500 a year, can be taken as cash)
  • Private healthcare for you and your family
  • BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
  • Life Assurance
  • Direct share scheme
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
  • My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
  • Discounted EE TV including TNT Sport and the NOW Entertainment membership
  • Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
  • 25 days annual leave (not including bank holidays), increasing with service with buy holiday option
  • Volunteering days so you can give back to your local community
  • Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’

Our leadership standards

Looking in:
Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.


Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.


Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

We're a global company with over 89,000 employees and operations in over 170 countries worldwide. And to keep our millions of customers happy, our business activities are pretty wide-ranging too. Internet and broadband is big for us, but we're a major player in networked IT services as well.
Our values
We've updated our BT values. We've developed the new ones…

We're a global company with over 89,000 employees and operations in over 170 countries worldwide. And to keep our millions of customers happy, our business activities are pretty wide-ranging too. Internet and broadband is big for us, but we're a major player in networked IT services as well.

Our values
We've updated our BT values. We've developed the new ones through conversations with BT people across world. They described what it feels like on our best days, and how they would like everyone in BT to work together.

Customer - We are here for our customers - We're committed to making things better for our customers - by providing the vital services they rely on and finding new ways to improve their lives and businesses. We're knowledgeable, professional, dependable and easy to do business with. If things go wrong, we take responsibility for putting them right.

Team - We help each other achieve more - We are one team and never let a colleague fail. We focus on shared goals and bring BT together for our customers, even when we're in different parts of the business or on different sides of the globe. We give feedback, coach and learn. We say thank you for a job well done.

Honesty - We are honest and respectful - We speak honestly and listen. We show respect to colleagues and customers. We care about making BT better and stronger, challenging ourselves to get to the heart of things. We enjoy working in a diverse organisation and benefit from looking at things in different ways.

Change - We all make change happen - Our industry changes quickly and so do we. We improve what we do for customers and BT by thinking big, starting small and moving fast. We anticipate the future, and each year aim to be better than last.

Pride - We are proud to make a difference - We believe BT isn't just another business. We make a real difference through our services and our role in the communities where we operate. We're all ambassadors for BT. Every one of us helps to keep BT strong, by acting with integrity and living our values. We make BT a place where we're proud to work.

89,000 employees