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Business Application Specialist

Posted 15 Jul 2024
Work experience
3 to 4 years
Full-time / part-time
Job function
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

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As a Business Application Specialist (BAS) at BAS Global, you will play a pivotal role in supporting, implementing, and innovating business applications to drive efficiency and meet the strategic objectives of our clients. You will work closely with internal stakeholders, suppliers, and geographically distributed teams to translate business needs into technical specifications and ensure the successful deployment and maintenance of applications.

Key Responsibilities:

Application Support and Maintenance:

  • Provide support for business applications, troubleshoot issues, and implement solutions to ensure optimal functionality.
  • Collaborate with internal teams and external suppliers to deploy changes and enhancements, ensuring minimal disruption to operations.
  • Proactively develop and support business applications to meet evolving business needs and drive innovation.

Requirements Translation and Solution Development:

  • Translate business requirements into process and technical specifications and develop viable software solutions.
  • Engage with business stakeholders to ensure that solutions meet agreed-upon requirements and maintain active communication to address any functionality concerns.

Feasibility Analysis and Solution Expansion:

  • Apply knowledge of systems to determine the feasibility of projects and expand solutions to address additional business systems or needs.

Configuration and Development Guidance:

  • Configure and guide the development of various business applications to align with business objectives and best practices.

Process Initiatives and Training:

  • Participate in or lead process initiatives to streamline operations and improve efficiency.
  • Provide guidance, develop, and deliver training to key-users on application functionality and best practices.

Relationship Building and Collaboration:

  • Build long-term relationships with business partners and collaborate with geographically distributed teams to ensure the successful implementation and maintenance of applications.

Governance and Program Management:

  • Govern projects within functional areas, investigating requirements, and translating them into process or application projects.
  • Participate in development and implementation projects; Run smaller projects as project manager.

SLA Management and Application Support Structures:

  • Implement and oversee SLA management alongside application support structures, ensuring efficient management of release and capacity management processes.

What we offer

A people-oriented role in a pleasant, dynamic, and international environment with a flat organizational structure. You’ll have the chance to work in a very professional and highly skilled team with great exposure to our operating companies all over the world. Additionally, this role offers ideal conditions for you to develop your personal skills, knowledge, and career.


  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
  • 3-5 years of experience in Infor (Lawson) M3 consultancy, with a focus on application support, development, and management, preferably within Procurement or Supply Chain Management (SCM).
  • Knowledge of integrations, ION workflow, and PowerBI is advantageous.
  • Experience working in multinational business environments and diverse cultural settings is a plus.
  • Willingness to travel as required.
  • Fluent in English, with excellent writing and speaking skills.
  • Strong analytical, problem-solving, and communication abilities.
  • Experience in project management and change management methodologies is beneficial.
  • Ability to collaborate effectively with diverse teams and stakeholders.
  • Previous experience in release management is a bonus.

What else is in it for you?

  • We will offer you a fulltime hybrid position, 40 hours per week.
  • Competitive remuneration package with a good pension scheme
  • Hybrid way of working
  • Unlimited access to LinkedIn learning platform and we highly promote/create opportunities for personal and professional development.
  • The possibility to earn bonuses when you reach your target.
  • An informal global working environment with great colleagues
  • Belonging to the SHV Family with more than 60.000 employees.

SHV originated in 1896 in the Netherlands from a merger between a number of large coal trading companies. After the decline of coal as the primary source of energy, halfway through the twentieth century, SHV decided to diversify and move into other business areas.
SHV is present in 56 countries on all continents and employs approximately 60,000 people. For more information, please visit:

Finance & Banking
10,000 employees