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Shipping & Customs Specialist - Central Unit

Posted 16 Jul 2024
Work experience
2 to 3 years
Full-time / part-time
Job function
Degree level
Required language
Dutch (Fluent)

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IKEA -Al Homaizi Limited is the franchise rights owner for IKEA , the biggest furniture retailer in the world . We operate in Kuwait ( since 1984 ) , Jordan and Morocco. IKEA vision and business idea At IKEA our vision is to create a better everyday life for the many people. Our business idea supports this vision by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them.

Job description


Offering the highest possible service levels at the lowest possible costs, helps to fulfill customer expectations by making sure that products are available in the IKEA store.


The Shipping Specialist Job purpose is to:

  • Handle Goods shipment process and local clearance procedures in coordination with local service provider and according to the IKEA standards.
  • Gather information from the Goods Flow Team on any goods damages, submit and follow up on claims with relevant parties.
  • Always coordinate with other functions within the Logistics Team to ensure proper communication and smooth work processes.


Shipment & Clearance

  • To supervise shipping and customs clearance.
  • Coordinate with service provider for timely clearance of containers to avoid detention/demurrages and prioritize containers accordingly as per the need articles in the store.
  • Prepare weekly containers receiving schedule in coordination with all stakeholders.
  • Check that the clearing Agents are adhering to IKEA operations standards of containers handling and transporting Receive the clearing agent invoices against the agreed rates for this service
  • Monitor KPIs to continuously improve freight movement process and report to SSS Leader as required


  • Communicate and coordinate with Warehousing and other functions in the Logistics Department as and when required.
  • Coordinate regularly with the supply Team and the other Logistics Teams to achieve the Logistics goals in store




Master’s or a Diploma Degree in Logistics


Minimum 2 years of relevant experience in shipping/logistics/supply chain preferably in Customs clearance or retails sectors.

Special Requirements

  • Fluent in English and French
  • Computer proficiency: Advanced level of Microsoft Excel
  • Familiar with local laws and regulations involved in Customs and Taxation,
  • Familial with international trade laws and regulations.

Werken bij IKEA Group is werken bij een leuke, inspirerende organisatie die zich razendsnel ontwikkelt. We zijn de grootste detailhandelaar van woonproducten ons team bestaat uit zo’n 5.000 enthousiaste collega’s. We ontwikkelen en pakken kansen – want als onze medewerkers groeien, groeit IKEA ook.
Waar je ook aan de slag gaat bij IKEA, je krijgt te maken met allerlei verschillende mensen, elk met hun eigen achtergrond en vaardigheden. Bij ons mag je namelijk altijd jezelf zijn!

10,000 employees