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Dealer Service Evaluation Engineer

Posted 10 Jul 2024
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Work experience
1 to 3 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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BYD is a leading, high-tech multinational company, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy, and rail transit and employs over 700,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe B.V., located in Hoofddrop Netherlands, is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe B.V. offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

About the role

The Dealer Service Evaluation Engineer, you will

  • Conduct quality evaluation of sales and after-sales services, providing feedback on the quality status from a customer perspective.
  • Identify opportunities for improvement by benchmarking against competitors and suggesting enhancements.
  • Regularly publish service quality assessment results and report them to the company

As Dealer Service Evaluation Engineer you will:

  • Arranging inspections, organizing data, and archiving information for the European market.
  • Participating in on-site evaluations of distributor services in the European market.
  • Providing on-site guidance and diagnostics for automotive dealership sales personnel.
  • Assisting the China business department in implementing management requirements effectively.

Your profile:

  • Bachelor’s/Master’s degree in science or engineering, experience in quality management is preferred.
  • More than 1 years of relevant work experience in quality management. Experience in quality management in the automotive industry is preferred.
  • Familiar with basic tools and methods of quality management, such as , DFMEA, MSA, SPC, APQP, etc.
  • Good communication skills, organizational and coordination abilities, and teamwork skills.
  • Excellent verbal and written communication skills in English language, other European language capabilities will be a plus.
  • Interested in Chinese customs and culture, willing to embrace Chinese culture, and aligned with Chinese management principles.

We offer:

  • Plenty of career growth opportunities within a fast growing Quality team.
  • Performance and experience based competitive remuneration, pension plan.
  • 25 holidays + option to purchase 5 extra holidays.
  • Commuting allowance when working from the Office.
  • Department & company wide teambuilding events.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏

As BYD’s first overseas subsidiary, BYD Europe B.V., now located in Schiedam, the Netherlands, was founded in 1998.
BYD Europe mainly focuses on New Energy products, including Electric Vehicles (principally buses), Rechargeable batteries, Solar Panel, Energy Storage and Rail Transit.
Besides that, BYD has two factories in Europe, one located in Komarom, Hungary, and the other located in Beauvais, France. Electric…


As BYD’s first overseas subsidiary, BYD Europe B.V., now located in Schiedam, the Netherlands, was founded in 1998.

BYD Europe mainly focuses on New Energy products, including Electric Vehicles (principally buses), Rechargeable batteries, Solar Panel, Energy Storage and Rail Transit.

Besides that, BYD has two factories in Europe, one located in Komarom, Hungary, and the other located in Beauvais, France. Electric buses manufactured by those two factories will be exported to customers across continental Europe. It is also in partnership with Alexander Dennis in the UK which assembles jointly developed buses for the UK market.

Up to now, the footprint of BYD electric vehicles covers over 70 major European cities, which will undoubtedly grow in the future.

Automotive
Schiedam
200,000 employees