QUALITY ENGINEER Do you prefer working in an international Fortune 100 company (Top Employer 2023 award winner) where individual development is highly prioritized? Do you believe in our vision towards a smokefree future? If so, apply now for the position of Quality Engineer at Philip Morris in Bergen op Zoom. THE ORGANISATION Philip Morris is one of the world’s largest international tobacco companies, with more than 71,000 employees worldwide. Our employees speak more than 80 languages and come from all regions of the world. We have 39 production facilities worldwide, including our factory in Bergen op Zoom and our products are sold in more than 180 countries. At Philip Morris, we strive for a future where smoking is a thing of the past and we are committed to a smoke-free world. Our vision is clear: to transform the tobacco industry into a sector that is fully focused on offering less harmful alternatives for adult smokers. We are determined to change the way the world thinks about smoking and actively contribute to a better, healthier future for all. We believe in the following values: Innovation | Integrity | Excellent Execution | Collaboration | Responsibility THE OPPORTUNITY As Quality Engineer, you will be part of our Quality department for Philip Morris Investments Bergen op Zoom and will be reporting to the Supervisor Quality Engineering. The position will be based in Bergen op Zoom. A key responsibility will provide a full Quality support and expertise to other departments in order to achieve a high level of Quality material, product and process. In your role, you will be responsible for coordinating the processes that are necessary to enhance continuous improvement within the organization. These processes include non-conformities management, CAPAs management and Customer Satisfaction process. Responsibilities: • Quality Support: Provide technical Quality support and expertise in order to improve material, products and Quality performances. Provide support for the review/update of the manufacturing process characterization. • Non-Conformities Management: Investigate in a timely manner non-conformities and deviation. Take the decision to quarantine the non-conforming material/products and liaise with concerned parties to find out the root cause and take relevant preventives/correctives actions. • Quality Management System: Define, establish, and maintain a Quality Management System. Coordinate and support the establishment of all related procedures supporting good manufacturing practices and approve all procedures. • Lead initiatives in order to improve the quality standards of products. Support the work team to plan the tests and the analysis needed availing herself/himself of the concept of: Total Quality, Lean Manufacturing and Total Productive Maintenance (TPM). • Complaints: Establish a system to identify, record and evaluate internal or external quality complaints and investigate and resolve critical deviations. Define and implement a monitoring system for consumer and customer complaints through when appropriate historical data and trend analysis to identify potential deviations and preventive actions. Ensure execution and update of monthly, weekly and on demand quality reports. • Audit Support: Lead and/or make sure internal audits (self-inspections) including quality system audits, infestation control and external audits are appropriately performed, and corrective actions identified, followed-up and documented. • Collaboration: Ensure a strong partnership with internal/external stakeholders focusing on collaboration and information exchange in order to ensure excellent quality and Compliance with our requirements, standardization and continuous improvement. Execute internal and external training to all PMI employees, as subject matter expert in QMS, quality process and product in order to drive and share excellence within PMI. • Health, Safety & Environment: Promote and apply all rules concerning PMI Quality, environment, health, and safety. Report all situations requiring actions in order to minimize or eliminate risks exposure to personnel, company assets and societal impacts and be in line with or ahead of any applicable Law requirements and Company standards. KEY REQUIREMENTS • Bachelors or Master’s degree in Technology, Engineering or Life Sciences; • 2-3 years of experience in quality engineering in tobacco, food, pharmaceutical or similar industry; • Knowledge of relevant standards (ISO, ICH, GMP); • Experience with OPEN+ work methods. (OPEN+ is the PMI lean-methodology to eliminate losses, build the necessary capabilities, take 100% ownership and achieve and maintain outstanding business results); • Well-developed IT skills and project management skills; • Knowledge on Quality tools, root cause analysis, analytical skills, and statistical tool; • Fluent level of written and spoken English. RISE TO THE CHALLENGE You will join a dynamic, international and fast-paced work environment in a constantly evolving industry and will interact with different levels of experience and expertise across the Company. We offer a contract with competitive salary commensurate to the professional experience. Our company offers you a fresh perspective. Here, you will never stop exploring and discovering. We take on-the-job learning to another level, giving you every opportunity to develop your career and reach your full potential. This position will advance your experience with innovative technologies, services, and processes. Backed by a competitive salary and compensation package, you will work in a professional setting with clients and team members from all over the world. * Reduced-Risk Products (“RRPs”) is the term we use to refer to products with the potential to reduce individual risk and population harm in comparison to smoking combustible cigarettes.
Philip Morris International (PMI) is a leading international tobacco company engaged in the manufacture and sale of cigarettes, smoke-free products and associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke.