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Supervisor - Bristol Cribbs Causeway

Posted 15 Jan 2024
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Work experience
1 to 3 years
Full-time / part-time
Part-time
Job function
Degree level
Required language
English (Fluent)

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You are a master of Rituals selling ceremonies, with the product expertise to match. Continue to grow with Rituals, the brand that’s dedicated to making people feel good.

You are all about customer experience

As a Rituals Expert, you’re part of our in store teams and our international community of Rituals Experts. You are a true brand ambassador, listening to our customers’ needs and advising them on which of our products are the perfect match for them. At the same time, you are a role model and mentor to the Rituals Advisors in your shop. Being a Rituals Expert means being a lead sales associate with ambitions of expanding your professional skill set in luxury retail and cosmetics.

All of these characteristics are what make you the ideal Rituals Expert. You give new meaning to the words 'aim big, act small' by:

Working as the lead Rituals Advisor alongside your Store Manager, Assistant Store Manager and other Rituals Advisors to reach your personal goals and the goals for your store.

  • Interacting directly with customers to ensure an optimal customer experience

  • Mentoring and supporting Rituals Advisors

  • Keeping the store clean and tidy at all times, in line with company standards so that our products are always presented according to Rituals visual merchandising guidelines

In addition, you will enhance your and your teams knowledge of our rituals, products and treatments, and continue to expand your expertise and luxury retail skills through our extensive training program.

Join our team

At your store, you work together with passionate and enthusiastic colleagues. Just like you, they take a quality-orientated approach to customer service. You will notice that, especially in their dedication to creating a unique customer experience and offering the right solution in any situation. And how do you best describe our working atmosphere? Best in Class, Authentic and full of lots of energy.

Working as a Rituals Expert motivates you to be the best version of yourself, and it is an absolute pleasure to work with a diverse and high performing team with great personalities that achieve an exceptional guest experience. – Pippa, Bicester Village Rituals Expert (Supervisor)

From the very first day I came to Rituals, I felt welcomed and supported straight away. I became part of the family. Throughout my journey so far, I have had massive support from my manager who always tries to understand my expectations and supports me in achieving my goals. My team always provide me with good energy, loads of laughter and we share a long long list of unforgettable moments. This is how you make memories and build connections that last a lifetime! The company values, especially their care for our planet and environment align with my own, which makes working here even better! Rituals is definitely a great place to be! – Karolina, Covent Garden Rituals Expert (Supervisor)

This is you

High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as a Rituals Expert you are professional and excited about our brand. You know how to share that excitement with your team members and our customers. And on top of that, you have:

at least 1 year experience as either a Supervisor or Team Leader

  • strong motivation to reach performance targets

  • a customer-service mentality and team-player’s work ethic

  • decision making and problem-solving skills

  • eye for detail, organised and structured

A guide to your benefits

If you feel good, our customers feel good. That’s why, as a Rituals Expert, based on a 40-hour work week, you get:

  • a competitive salary and performance related bonus.

  • Quarterly product allocation plus 30% discount on our products.

opportunities to continuously develop yourself by attending training sessions and courses.

Your path to a new career

Grow with us as a Rituals Expert. Show your ambitions by turning your store into the kind of place where our customers love to shop.

DIVERSITY AND INCLUSION 

At Rituals, diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. 

It fuels our innovation and connects us closer to our customers and the communities we serve. 

We are Rituals

At Rituals a sense of purpose goes hand-in-hand with an entrepreneurial spirit. We care about the wellbeing of all of our heartbeats as much as we care about the wellbeing of the planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. It is our passion to help you navigate a journey of personal wellbeing and growth. Contribute to our ambitions as a Rituals Expert.

“We are one of the fastest growing beauty brands.

And why? Because of our people.”

Raymond Cloosterman, CEO Rituals.

''We're not here to sell you beauty, we are here to make you feel good''
We are a Dutch brand with a focus on international expansion. Our ambition is to grow sustainably and become the number one global luxury brand in cosmetics. The first stand-alone store was opened in 2000 at Amsterdams’s Kalverstraat. Today, Rituals operates in more than 730 stores…


''We're not here to sell you beauty, we are here to make you feel good''

We are a Dutch brand with a focus on international expansion. Our ambition is to grow sustainably and become the number one global luxury brand in cosmetics. The first stand-alone store was opened in 2000 at Amsterdams’s Kalverstraat. Today, Rituals operates in more than 730 stores across 29 countries throughout Europe, Asia, Middle East and the Americas/ North and South America; with the aim to open 1,000 stores by 2020.

Retail
Amsterdam
Active in 33 countries
5,000 employees
30% men - 70% women
Average age is 36 years

What employees are saying

Eline van der Wallen

recruitment intern

Eline van der Wallen

From the first day of my internship onwards, Rituals really felt like a second family for me. Somewhere you don’t feel judged and where you have the opportunity to learn and grow as an individual. I’d highly recommend Rituals as an internship company to anyone!