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Production Support Engineer

Posted 29 Dec 2023
Work experience
2 to 4 years
Full-time / part-time
Job function
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

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The purpose of the Production Support Engineer is to ensure that the integrity and reliability of the equipment is up to standard. By ensuring that all maintenance activities (Preventive, Corrective and Troubleshooting) are performed and documented according to our GMP and internal guidelines. This ensures a safe and reliable operation of the IDB production equipment.

This role will work directly with the [Engineering] team and reports to the [Engineering Head].

Key Responsibilities:

  • Execution of maintenance (with support of vendor in specific fields) in and outside the GMP production area.
  • Corrective maintenance, including remediation of first-line failures, as well as preventive maintenance, and helping in the preparation of planned stops; and inspective maintenance, through execution of protocols as specified.
  • Calibration, per specified interval including documentation. Also develop, revise & review related technical documents (Work-instructions, Job Plans, HECP’s etc.).
  • Partner with our manufacturing and quality team to set the right priorities and determine solutions for technical challenges.
  • Controlling and administrating the spare parts for the production equipment in alignment with the Maintenance/Reliability Engineer.
  • Being a key partner in continuous improvement, providing input to equipment modifications and overall process based on maintenance activities (breakdowns, interruptions etc.).
  • Supporting validation activities per the defined validation protocols, along with supporting the preparation of maintenance interventions.
  • Providing technical training to operators where needed.

Diversity & Inclusion / EEO

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Role Requirements

Essential Requirements:

  • MBO+ or HBO degree (Mechanical/ Electrical/ Mechatronic Engineering (MTS).
  • Analytical skills and Analytical Trouble Shooting (ATS) approach.
  • Good level of English
  • Attention to safety, able to work in an organized and structured manner through protocols and standards
  • Attention to detail, ability to look at the process through the eye of the end-user as well as an Engineer.

Desirable Requirements:

  • Working experience within (pharmaceutical) GMP and/or radioisotope manufacturing.
  • Dutch knowledge


Almost 1 billion! That’s how many lives our product touch globally. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?

We believe the answers are found when curious, courageous, and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

Imagine what you could do at Novartis, one of the largest pharma companies in the Netherlands!

Our purpose is to reimagine medicine to improve and extend people's lives. We use innovative science and technology to address some of society's most challenging healthcare issues. We discover and develop breakthrough treatments and find new ways to deliver them to as many people as possible. We also aim to reward those who invest their money, time and ideas in our company.

Active in 80 countries
300 employees
40% men - 60% women
Average age is 40 years