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Claims Handler

Posted 22 Dec 2023
Work experience
2 to 4 years
Full-time / part-time
Job function
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

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Join us as a Claims Handler! As a Claims Handler it's an interesting time to come on board at Vopak! The combination of the growth strategy of Vopak together with our existing widespread global network of terminals, provides a Claims Handler a dynamic working environment with a strong focus on living the five Vopak Values: Care for Safety, Health and the Environment, Integrity, Team Spirit, Commitment and Agility. If this is what you are looking for, then we’ll be happy to meet you!

What will you do as a Claims Handler Manager?

The Claims Handler is part of the Insurance Advisory team. The Insurance team consists of two Insurance Managers and one Insurance Officer, all directly reporting to the Global Director Treasury, Insurance and Pensions.

The Insurance Advisory team is responsible for the procurement of the Global Insurance program as well as the claims handling globally and instigates recovery actions on third parties. In addition, the team evaluates and manages the insurable risk potentially affecting the profitability or the company’s going concern.

Within the team, the Claims Handler is primarily responsible for the handling of the property damage/business interruption and liability claims and instigates recovery actions on third parties of such claims. Furthermore, the Claims Handler supports the Insurance Managers in the yearly renewal process of the Global Insurance Program and safeguarding the Insurance policies and procedures.

What do we offer you?

  • Hybrid working opportunity at Vopak HQ in Rotterdam

  • A market-based salary depending on your experience and knowledge and attractive bonuses.

  • 30 holidays on an annual basis

  • Collective Health Insurance (contribution Vopak of 50% of basic package)

  • Vopak’s own pension scheme

  • We will continuously invest in your personal growth, and future career path within Vopak

What are the requirements for being a Claims Handler?

  • HBO level or Bachelor law degree including relevant insurance certificates

  • At least 2-4 years work experience in the insurance industry and claims handling and legislation;

  • Knowledge of the insurance market, -products and regulations;

  • Fluent in Dutch and English, written and verbal.

  • Proficient in Microsoft Excel, Word and PowerPoint.

What are the core responsibilities?

  • Ability to advise the company primarily on claims matters and insurance related issues;

  • Organize the efficient and professional handling of Property and Liability claims, to analyze and settle them, to liaise with operating companies and if needed to negotiate with lawyers, adjusters, insurers and third parties;

  • Manage claims files in the most efficient and effective way;

  • Organize efficient recovery procedures against third parties;

  • Ensure that all claims are registered in the in-house Risk register;

  • Support the Insurance Managers in the yearly renewal process of the Global Insurance Program;

  • As a joint responsibility with the Mid-Officer Insurance, inform terminals on the outcome of the renewals, send out the schedules of location, report insured values and premiums to the organization as per renewal date(s).

  • Support the preparation of relevant statistical information and data analysis;

  • Provide assistance where appropriate to the Insurance Managers and the Global Director in projects;

  • Provide documentary backup of insurance contracts;

Want to start as a Claims Handler at Vopak?

Then apply via the ‘apply’ button. We are looking for your application!

Vopak is an equal opportunity employer. Everyone is different, and the differences in people allow us to match our ambitions and drive inclusion across the business. That's why we are curious about who you are!

Royal Vopak is 's werelds toonaangevende onafhankelijke tankopslagbedrijf. We slaan vitale producten met zorg op. Met meer dan 400 jaar geschiedenis en een focus op innovatie en duurzaamheid, zorgen we voor veilige, schone en efficiënte opslag en behandeling van vloeibare bulkproducten en gassen. Producten die essentieel zijn voor het bestaan van mensen.
Werken bij Vopak betekent dus waarde toevoegen aan het dagelijks leven van mensen. Wil jij ook impact maken? Wij leren je graag kennen!

Active in 30 countries
1,100 employees
70% men - 30% women
Average age is 35 years

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