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Lead Product Designer

Posted 11 Dec 2023
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Work experience
7 to 10 years
Full-time / part-time
Full-time
Degree level
Required language
English (Fluent)

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Who are we?

We are revolutionizing the way people buy tickets to unforgettable experiences at the best destinations all over the world. Our technology makes planning easy for thousands of travelers to find all the experiences they don't want to miss during their trip (museums, zoos, theme parks, and more), so they can book all their tickets in one place.

We are an international company committed to making culture accessible to our customers and our employees. We embed diversity, equity, and inclusion into our company fiber organically.

These values are promoted from the inside out and we strive to represent and honor differences in gender, race, religion, and sexual orientation in our company culture, our content, and our product.

If you want to join our team, working as a Lead Product Designer, send us your CV. We might be looking for YOU!

Our values

  • Be accessible: Help out, communicate honestly, and be there for each other.
  • Be remarkable: Have fun, think creatively, and celebrate great moments together.
  • Skip the line: Be fast, flexible and smart; take responsibility and push forward.

What you will do

As a Lead Product Designer, you’ll be the driving force behind our design efforts in the product teams. Your primary responsibility is to lead and guide the design team and shape the overall design strategy and process. You'll work with the product teams to identify new opportunities and to provide guidance to the designers in those teams. You’ll lead by example, so while you'll spend most of your time on management and strategy, we expect you to contribute hands-on when needed. In this role you'll make a significant impact, aligning our design efforts with our objectives. If you're passionate about design and ready to lead a talented team, this is the job for you!

Responsibilities

  • Lead and oversee the user experience of our products from ideation to launch in collaboration with the product teams and the designers.
  • Manage and guide a team of four product designers to consistently deliver valuable and viable solutions and help them grow. Build a culture of design excellence.
  • Turn high-level, conceptual ideas into useful and valuable solutions for our customers. Design customer journeys and experiences that are simple and elegant.
  • Take a hypothesis-driven and pragmatic approach, making sure assumptions are validated as efficiently as possible.
  • Improve and implement design processes and tools to speed up and simplify workflow.
  • Maintain consistency and quality in designs across our platforms.

Qualifications

  • 7+ years of experience in Product Design across a variety of platforms and devices working collaboratively with product managers, developers, and content teams
  • Including 3+ years of experience leading design teams, ideally in start/scale-up environments
  • Hands-on approach, with a strong understanding of UX best practices
  • Experience presenting ideas and work to product teams and business leaders, clearly articulating the goals and concepts
  • Experience executing user research and utilizing quantitative data for ideation and design decisions
  • Experience managing and maintaining design systems across multiple platforms
  • A strong design portfolio with web or mobile projects, demonstrating design thinking and creative problem-solving

Perks & Benefits at Tiqets

  • Energetic and international work environment
  • Bright, welcoming office located in the center of Amsterdam
  • Tiqets learning academy: skill lab, group & individual learning
  • Annual company getaway to an undisclosed location
  • Visa Sponsorship if applicable
  • Daily fresh lunch buffet provided by Join Programs
  • Sports activities: free gym, running sessions, boot-camp, football, climbing and more
  • Fun, sociable company events in and out of the office
  • 20% employee discount code to explore great museums/venues worldwide
  • Pension contribution and travel compensation
  • Mental health support through our partnership with OpenUp

Making culture more accessible!
Tiqets is an innovative ticketing platform that is revolutionising the way visitors discover, buy and use tickets for museums, shows and attractions around the world. Our team of Tiqeteers is working passionately to make culture more accessible by offering our customers the easiest way to enjoy culture & entertainment.

IT
Amsterdam
Active in 8 countries
210 employees
50% men - 50% women
Average age is 30 years

What employees are saying

Surya Teja Gutta

Head of Consumer Traffic

Surya Teja Gutta

There’s something really nice about the Tiqets culture – everybody from day one is already very nice and welcoming. They’re proud to show you Tiqets. That’s what I find really fascinating about the people – they are so kind. It is fun to hang out with people in and outside the office.

Kim de Lumley Woodyear

Regional Manager of France

Kim de Lumley Woodyear

I cherish the moments when colleagues from our headquarters in Amsterdam visit our office in Paris. Those face-to-face interactions go a long way in building connections beyond virtual communication.