Operational Area Manager Finland

For Agrovision in Finland we are looking for an Operational Area Manager! For this role you absolutely need to have knowledge of the agricultural sector, mainly feed and also pig farming. You will become the operational link to the local agribusiness, large customers accounts and member of our international support team. Are you keen on helping customers further with your knowledge of feed and have you mastered the Finnish language and are you open and willing to work and live in Finland? Then we are looking for you! About the role

• you are the first point of contact for our customers in the Finnish market.
• You help them with questions related to products in the market and you are the eye-level sparring partner who helps our customer to get the maximum value out or our products.
• You provide customers with instructions about how the software works.
• you provide solutions for our customers.
• You are our eyes and ears in the field, and you know exactly what can be improved.
• you are able to recognize the customer's question, wish or problem and you know how to respond to this in a service-oriented way.
• You are responsible for an adequate administration of all questions, wishes and problems.
• Approx. 80% of your capacity will be spend on helpdesk and self-service related tasks, i.e., maintain the self-service portal, customer journeys, e-learnings, and onboarding customers.
• You are the operational link to the local agribusiness, large customers accounts and member of our international support team.
• You also have a link to our Innovations department when our software is updated for the specific market you are working in.
• you will support the local sales area manager in commercial approaches, e.g. in-depth presentations, exhibitions or fairs and assist our marketing specialist in specific market campaigns.
• Sometimes you will have the role of project manager role in business cases requested by Sales.

Do you have what it takes?

• Knowledge of the agricultural sector, mainly feed and also pig farming.
• Customer and service oriented.
• Communicative and socially skilled.
• Proactive, solution-oriented thinking.
• Professional, enthusiastic, flexible.
• Technical affinity (ICT).
• Native fluent Finnish and advanced level in English; verbal and writing.
• Flexible and pragmatic approach, a real team player!

What can you expect from us in return?

We are a group of more than 40 colleagues divided over several countries and working in 6 teams. Together we are doing the customer service on our software products for the agricultural market. We support farmers by automating their working environment, ensuring their data exchange runs smoothly and providing them with smart devices and accurate reports to ensure optimum operations in their businesses. This mainly concerns dairy farmers, pig farmers and arable farmers (crops) and large agribusinesses and feed companies.
Our offer  We are offering a full-time position in an informal working environment and a challenging job in a rapidly developing sector. We believe in personal growth and development and focus on allowing you to develop by drawing up a personal development plan with you and providing you with the support and additional training required. Important to know is that for this job you must be a resident of Finland or Mastered in the Finnish language and willing to relocate to Finland. Want to know more?  If this is something that fires your enthusiasm and you are interested in joining our team, press the red button and apply with your resume and motivational letter. In case of additional questions, please contact John Kristensen J.Kristensen@agrovision.com (Team lead Operations).  

• Knowledge of the agricultural sector, mainly feed and also pig farming.
• Customer and service oriented.
• Communicative and socially skilled.
• Proactive, solution-oriented thinking.
• Professional, enthusiastic, flexible.
• Technical affinity (ICT).
• Native fluent Finnish and advanced level in English; verbal and writing.
• Flexible and pragmatic approach, a real team player!