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Data Demand Manager PT, FT and jobshare

  • Type Job
  • Degree Bachelor
  • Location Colchester, United KingdomColchesterGBEssex
  • Posted
  • Start date -
  • Deadline -
  • FULL_TIMEITInsurance

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The opportunity: 

If Data Architects are Unicorns, this role would suit a Data Demand Wizard! We need a skilled blend of “data meets people engagement” with this exhilarating new opportunity for a Commercial Demand Manager within our UK Operations Team. As an integral member of the Data Delivery Portfolio Team for the UK, you will be supporting the Head of Data Delivery in management of data solutions and the data change portfolio. This will include using your knowledge of systems, processes and procedures to ensure delivery of data to key partners, undertaking problem solving and aiding understand of the data landscape.

This role is available full-time, as a job share or part-time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time

Key Responsibilities: 

Data Delivery:

  • Design, implement and deliver on key projects to agreed timescales and quality with a wide range of partners.
  • Demonstrate knowledge of meaningful systems, processes and procedures.
  • Acting as a demand lead, interpret individual customer queries and apply the organization´s policy guidelines to recommend appropriate action.
  • Key partner relationship management.
  • Develop procedures that underpin the handling of work and seeks ways to improve them.
  • Develop knowledge and understanding of risk and compliance policies and procedures and ensure work is undertaken to the standards of behavior and in accordance with policy.

Planning and Business Alignment:

  • Show strategic alignment to customer values & business needs.
  • Key partner relationship management to establish and document priorities.
  • Monitor and review financial information across the team, updating where necessary in order to identify any anomalies or discrepancies, ensure management has access to up to date and accurate information, and look for opportunities to reduce cost.

Partner Engagement:

  • Review service requests and issues, prioritise case load and interpret established policies, applying discretion within authority limits in order to resolve issues.
  • Collect and disseminate knowledge of use to the business.
  • Gather comprehensive information to support decision making and enable recommendations.
  • Maintain accurate and appropriate records; producing timely management information to the agreed levels of quality.
  • Problem Solving
  • Take personal responsibility for resolving issues using commercial and business awareness.
  • Encourage organisational learning.
  • Structure information to meet the needs and understanding of the intended audience.
  • Provide expert knowledge and support across all Management Information suites to ensure that the business can monitor and act on the information provided.

Your skills and experience:

You'll love data and be happiest in an environment where you can provide creative solutions. It would be great if you've gained some experience of working within a large organisation or be used to working in a complex IT estate. If you've got a Professional Project Management Qualification and FS background, even better!

You’ll be happy to share best practice along with your insights, that can help educate team members and business partners alike. Leading a team and providing them with the ability to grow and develop is key for us; what we value is the ability to include self-development that mean you and your team are aligned to what we value as an organisation.

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