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Maersk Supply Chain Management is looking for a highly motivated Customer Care Associate to join our team in supporting the world’s best-known brands in managing their Supply Chain. The role and team offers a great opportunity to learn, develop and challenge yourself.
We offer
• A complex and challenging role involving different elements of customer service and administration
• A multicultural team of ~40 people with a can-do mentality
• An open environment where team work plays a vital role
• Easy to reach location by public transport, with onsite restaurant and free gym
• Local and global development opportunities within the number one shipping company world wide
• Attractive salary to reflect candidate's skills and experience
• 29 Holidays a year and other secondary benefits
Key responsibilities
• Develop strong understanding of customer needs through building a close relationship with our clients
• Provide excellent customer services based on client needs
• To liaise with other key parties including suppliers and other Maersk offices around the world
• To maintain a commercial and cost-optimization focus
• Respond to ad hoc situations and deliver best in class solutions
We are looking for
• A driven fast learner, with a positive attitude who shows initiative and take ownership over client cases
• A professional communicator, able to keep a cool head and a customer centric approach while getting things done
• Somebody with an open mindset who can give constructive feedback, and in turn welcomes feedback as well
• Somebody who knows how to work with a PC and has excellent MS office skills
• An understanding of logistics Supply Chain business or prior experience therein are an advantage
A.P. Moller - Maersk is an integrated transport and logistics company with multiple brands and is a global leader in container shipping and ports. Including a stand-alone Energy division, the company employs roughly 88.000 employees across operations in 130 countries.
In 2016, A.P. Moller - Maersk Group is no. 240 in the Fortune Global 500 listing of the world's best companies.
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