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Customer Care Associate Import

Posted 24 Mar 2024
Work experience
0 to 3 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

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Maersk Supply Chain Management is looking for a highly motivated Customer Care Associate to join our team in supporting the world’s best-known brands in managing their Supply Chain. The role and team offers a great opportunity to learn, develop and challenge yourself.

We offer

• A complex and challenging role involving different elements of customer service and administration

• A multicultural team of ~40 people with a can-do mentality

• An open environment where team work plays a vital role

• Easy to reach location by public transport, with onsite restaurant and free gym

• Local and global development opportunities within the number one shipping company world wide

• Attractive salary to reflect candidate's skills and experience

• 29 Holidays a year and other secondary benefits

Key responsibilities

• Develop strong understanding of customer needs through building a close relationship with our clients

• Provide excellent customer services based on client needs

• To liaise with other key parties including suppliers and other Maersk offices around the world

• To maintain a commercial and cost-optimization focus

• Respond to ad hoc situations and deliver best in class solutions

We are looking for

• A driven fast learner, with a positive attitude who shows initiative and take ownership over client cases

• A professional communicator, able to keep a cool head and a customer centric approach while getting things done

• Somebody with an open mindset who can give constructive feedback, and in turn welcomes feedback as well

• Somebody who knows how to work with a PC and has excellent MS office skills

• An understanding of logistics Supply Chain business or prior experience therein are an advantage

A.P. Moller - Maersk is an integrated transport and logistics company with multiple brands and is a global leader in container shipping and ports. Including a stand-alone Energy division, the company employs roughly 88.000 employees across operations in 130 countries.
In 2016, A.P. Moller - Maersk Group is no. 240 in the Fortune Global 500 listing of the world's best companies.

Manufacturing
Rotterdam
10,000 employees