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IT Support Engineer

Posted 23 Mar 2024
Work experience
1 to 3 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Job description:

At Expleo we are looking for an IT Support Engineer based out of our Preston office. This is a permanent role and in addition to the salary we offer 25 days leave, pension plan, optional health care and a variety of additional staff benefits.

Your remit to help support and maintain a growing user base. You will work with the UK team to troubleshoot issues as well participating in a number of global IT and customer initiated projects.

Expleo are a global business and operate a vertical tier 3 structure at a global level. You will report to the IT Head of Country to assist support and develop the service management needs.

In this role, you should have good troubleshooting skills, communication skills and the ability to effectively manage your time against business demands.

Requirements

  • Professional, customer focused and a team worker
  • Adept at supporting and troubleshooting Microsoft Windows Desktop environments
  • Experience with Microsoft Windows Server (all versions) – desirable
  • A good understanding of Office 365 and ability to support Users with their O365 needs.
  • Probably in similar role as IT Support Engineer with minimum 3 years experience.
  • Professional qualifications aligned to the Microsoft environment.
  • Strong background in 1st and 2nd IT support
  • Familiar with Helpdesk systems and working in an environment that is aligned to the ITIL Service Management framework.
  • Ability to work independently
  • Candidates must be eligible to work in the UK.

Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We help businesses harness unrelenting technological change to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe.
Expleo is active in the technology-intensive sectors that make business and society more connected,…


Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We help businesses harness unrelenting technological change to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe.

Expleo is active in the technology-intensive sectors that make business and society more connected, sustainable and secure. We offer unique access to industry-specific expertise and best practice across the following services: consultancy and business agility, product design, production and in-service support, as well as continuous quality.

Our 15,000 people bring the right balance of boldness and reliability that businesses need to succeed in this disruptive era. We are active in more than 25 countries, generating €1.1 billion in revenue in 2018.

Expleo’s network of affiliate companies includes Aerotec, Athos Aéronautique, Double Consulting, Edison Technical Recruitment, Moorhouse Consulting, Silver Atena, Stirling Dynamics, Sud Aviation Services, Trissential and Vista Technologies.

IT
London
10,000 employees