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Wholesale Operations Assistant

Posted 22 Mar 2024
Work experience
0 to 2 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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WHY WE NEED YOU

To support the wholesale and franchise function of Jack wills in the administration of the seasonal order books and providing optimal service delivery for the partner portfolio

WHAT YOU’LL BE DOING

  • Handling day to day communication with wholesale partners throughout the season with regard to their order book
  • Supporting Head of Sales during Partner Buy meetings
  • Checking partner PO’s on receipt & communicating amendments, cancellations and additions thereafter
  • Raising and maintaining accuracy of wholesale sales orders in SAP
  • Working with DC on booking stock and driving deliveries
  • Sending order confirmations, PRICAT files and E- invoices to partners
  • Tracking order book delivery progress and highlighting and addressing delays in inbound
  • Checking and inputting wholesale partner MDAs, POs, Master Data, shipment info, ordering barcodes
  • Arranging samples and tester product send outs for wholesale customers
  • Investigating any claims arising relating to product, delivery or invoicing disputes
  • Running DC forecast reports in SAP for all partners for Third Party Manager to update Wholesale DC forecast

REQUIREMENTS

ABOUT YOU

  • Passionate about providing excellent customer service and establishing strong partner relationships
  • Team player
  • Organised and efficient approach
  • Strong Microsoft office skills – especially Excel
  • Franchise / wholesale experience an advantage
  • SAP experience an advantage
  • An eagerness to learn
  • Fantastic attention to detail
  • Ability to deal with high volume and complexity

BENEFITS

We know there’s more to life than work - that’s why when you join Jack Wills you’ll get your pick of our amazing company perks. That includes a generous holiday allowance, pension, free mobile phone insurance and an onsite gym!

ABOUT US

Launched in 1999 in Salcombe, Devon, Jack Wills is a destination for all things Fabulously British. Our history and culture always continues to inspire us, looking to the country’s great sporting and countryside pursuits for inspiration. We take pride in using the finest quality materials, techniques and designs to deliver a distinctive connection between the old and the new. From Oxford to Hong Kong, we’re flying the Jack Wills flag online and in over 80 stores worldwide, making this an exciting time to join our growing team.

OUR MISSION STATEMENT

To embody the spirit of youth and the pursuit of life’s possibilities through effortless style.

OUR VALUES

  • Courage : Committed, resilient, confident, charismatic, charming, ambitious, entrepreneurial, imaginative, aspirational
  • Integrity :Principled ,purposeful, open, honest, transparent, respectful, humble, sincere, authentic
  • Youthful Spirit : Free, fun, optimistic, energetic, spontaneous, spirited, ageless, effortless

Established in 1999, as a single shop in the seaside town of Salcombe, Jack Wills has since expanded to become an international brand with 80 stores (and counting) across the globe, including those in the UK, US, Hong Kong, Singapore and the Middle East, and currently shipping to 126 countries worldwide via jackwills.com.
Authenticity, honesty and irreverence are just three of the qualities woven into the ‘Fabric of Jack’ and this company ethos has stood fast for 17 years.

Other
London
5,000 employees