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Critical Services Zonal Manager
It’s an exciting time to be at British Airways. We’re celebrating our centenary year throughout 2019 – and making an unprecedented investment in new aircraft and every aspect of the customer experience.
If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else.
Do you like working in a fast-paced environment, where two days are never the same? If so, are you ready to join the Airport Directorate?
The Airport Directorate is going through a transformation programme to ensure our airports offer our customers a world class experience, developing our teams to become more agile and adaptable, working better with our third party suppliers as well as getting ready for future enhancements, whether that be technology or expansion!
Now is a very exciting time to be joining the team, and we want to hear from you!
We are looking for a Critical Services Zonal manager who will have oversight of all critical services including on the day performance & safety. You will be responsible for all third party performance on the day including escalation to resolve issues in the moment and be able to prioritise when faced with multiple issues that require in the moment resource solutions.
You will play an active role in operational decision making in the Heathrow Management Centre and inspire and lead your operational zonal team to deliver critical services to our customers everyday with a safety first mindset.
This is a part-time role - 18.75 a week
British Airways is the UK's largest international scheduled airline, flying to nearly 600 destinations around the world. Whether customers are in the air or on the ground, we take pride in providing a full service experience.
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