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You are accountable to provide 2nd and 3rd level support to the global end-users of the specialised end-user IT environment used in the process of milk production, and ensure the resolution of technical issues meets the Service Level Agreement (SLA) targets. The specialised IT environment comprises of end user devices such as desktops as well as the applications and operating systems.
This role reports directly to the GSWS (Global Specialized Workplace Services) Team Lead.
In this position, you will be responsible for:
We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our 22,000 employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.
To be a successful in this position, you are/have:
Your salary is based on the weighting of your job, your experience and your training. FrieslandCampina offers not only a competitive salary but also training and education on the job because it’s important for our people to continue to grow. After all, your development is not only good for your career; our products also benefit from it. The mutual exchange of knowledge between colleagues is also evident on the work floor. It is, after all, the most effective way to learn.
FrieslandCampina is a purpose driven company focused on winning in the global market for dairy based products. We want to be profitable, so we can make a positive, lasting impact. Not only does FrieslandCampina have iconic B2C brands, a big part of the business is in the B2B market, where we sell ingredients and semi-finished products to manufacturers of nutrition, the food industry and the pharmaceutical sector globally.
“During my Traineeship I collaborated with the finance team of Nigeria to calculate the feasibility of setting up a cow breeding centre in West Africa. It is fantastic that FrieslandCampina strives for better nutrition for the world. I am proud to contribute to projects that achieve a better world.”
"I like the construct of a cooperation between member farmers assuring the quality of the milk, and Frieslandcampina turning it into an endless scale of dairy products. I never knew that the extent of possibilities of dairy products was so broad, in so many industries!"
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