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About NoblyPOS
Nobly POS (Point of Sale) was founded in 2013 in London and is currently used by hundreds of happy merchants in over 40 countries. Nobly is packed full of features that enable shop owners to get more than they ever thought possible from their point of sale system. From in-depth reporting to loyalty schemes, Nobly allows our merchants to gain powerful insights into their business.
You can set up your shop within minutes, without expensive on-boarding and support contracts and start making transactions in no time at all. Our powerful integrations connect Nobly POS with payment solutions, accounting software and marketing tools. Nobly POS allows merchants to seamlessly accept card payments, take cash transactions and view their reports from any device at any time.
For more information, visit www.noblypos.com
The Opportunity
We are growing our technical customer support team for Nobly POS in order to continue to wow customers as they continue to use our POS software! We are looking for a Customer Support Specialist to work Saturday and Sunday.
You are excited about delighting customers, solving problems and finding solutions. You are smart, resourceful and charismatic. You love the idea of being a link between our customers and our product team – helping shape the vision of how we continually improve the experience for our customers.
As a Technical Customer Support Specialist, you will help deliver a great customer experience via email, phone and live chat. You’ll cover everything from on-boarding calls to troubleshooting and advice customers using the Nobly POS.
You have a passion for driving resolution, spotting trends and providing an outstanding experience.
REQUIREMENTS
Main Responsibilities:
What are we looking for:
Bonus Points:
BENEFITS
Why we love working at Nobly
We inspire each other. You’ll work with a solid team of high potential folks who are excited about this opportunity, you can feel that energy.
We’re open-minded. We’re committed to hiring people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we can learn more from people who bring different perspectives.
We’re flexible. While we are extremely results driven, we understand people need flexibility, and we can accommodate that in terms of working arrangements.
We're not perfect. And we're not looking to be. It's sometimes chaotic and rowdy. Our environment has its own personality, with a mix of ambition, self-reflection, competition and a family spirit.
See your results every day. In an industry notorious for low customer satisfaction, our technology saves merchants time and enables them to delight their customers. We also offer them tools and insights to grow their business. You will get to see the product in action when you visit local independent restaurants, bars and coffee shops, which are significant to their communities and to the economy.
Our mission is to deliver quality to shop owners all around the world!
Want to bring the best in next-generation iPad POS software to retail shops worldwide? Join the Nobly POS team!
At Nobly we offer unparalleled career potential, with the opportunity to join a rapidly-growing business in its early stages. Nobly POS – Point of Sale was founded in 2013…
Our mission is to deliver quality to shop owners all around the world!
Want to bring the best in next-generation iPad POS software to retail shops worldwide? Join the Nobly POS team!
At Nobly we offer unparalleled career potential, with the opportunity to join a rapidly-growing business in its early stages. Nobly POS – Point of Sale was founded in 2013 in London, United Kingdom, but is currently available to customers now in over 40 countries!
We’ve created a next-generation, iPad-based, intuitive point of sale system that allows customers to set up POS for their shop in minutes, rather than hours, and without expensive on-boarding and support contracts.
At Nobly, amazing service is our core. Our mission is to deliver quality to shop owners all around the world! Meeting our daily goal of surprising our users with an awesome experience, is critical to our success.
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