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Heroku Performance Engineer - EMEA
Production Engineering Governance Team
We’re looking for someone who’s interested in the oversight of complex distributed systems- how they work, how they can work better, how we even know if they’re working at all. Since the hard problems in computing are the human problems, we’re also looking for someone who’s into improving inter-team collaboration, from a technical and personal point of view. Someone who thrives in finding inefficiencies and influencing others to make performance improvements. Moved on from the day to day coding and development of applications.
This is a good role for a generalist with one or more areas of focus or special interest. There are lots of career paths that might lead you here! You could come from product management, technical program management, operations, development, technical writing, sales engineering, developer relations, or others we haven’t thought of.
Heroku, a subsidiary of Salesforce, operates the world’s largest Platform As A Service (PaaS), continuously delivering millions of apps with a high volume of deploys per day. Heroku’s vision is for developers to focus on their applications and leave operations to us. Our work environment is collaborative, flexible and fun. We’re focused on technical and operational excellence and customer success.
The Production Engineering Governance team cares about the holistic health of the Heroku platforms. Our primary focus is serving as Incident Commander on call. We own the incident response process, which means we’re responsible for making sure it’s effective and updating it to address changing needs. We consult on best practices with engineering teams throughout Salesforce. We work on how engineering work gets done - what processes engineers follow, how we know we’re following them, and how we can tell if those processes are working.
This job can be done from anywhere in the world. You can work at a Salesforce office or work from home, you can work flexible hours (we of course have meetings, but we schedule them based on the time zones of the folks who need to attend, and we record them and share recordings with people who can’t be present or awake at that time).
On the job, you’ll champion the reliability of Heroku production services. That means:
If you’re interested in these things, you might work on:
If you are interested in or have experience with any of the following topics, you should apply!
The role requires periodic travel to the United States, approximately four times per year.
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