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Personal Assistant (Dispute Resolution)

  • Type Job
  • Degree Bachelor
  • Location London, United KingdomLondonGBGreater London
  • Posted
  • Start date -
  • Deadline -
  • FULL_TIMEFinanceLegal

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Summary of role

This role is for a proactive and competent PA who will operate successfully in a pressurised and fast-paced environment, providing professional and client-focussed support to stakeholders.  Reporting to the Practice Group Manager, the individual needs to be adaptive and supportive of change and sufficiently experienced to build relationships.  The role will include proactively taking ownership of tasks and projects, providing transactional support and playing a critical role in managing all routine and daily administrative tasks.


  • Build strong relationships with, and develop and maintain a knowledge of, internal and external clients, matter deals and projects
  • Act as gatekeeper for stakeholders
  • Diary management, using own initiative to manage email accounts and to develop and maintain systems to promote efficiency
  • Draft correspondence and engagement letters
  • Build strong relationships with business services teams and maintain effective and efficient use of business support services
  • Ensure all activities and duties adhere to risk and compliance requirements
  • Attend and contribute to team meetings as required
  • Travel arrangements
  • Assist with financial and transactional management, ie billing process, WIP and client matter engagement
  • Proactive upward management of business development and other firm-wide initiatives
  • Support additional stakeholders and colleagues as and when required
  • Identify and facilitate knowledge sharing within peer group and wider team
  • General administrative support


  • Excellent academic background, educated to college/’A’ level or has equivalent professional experience
  • Strong Microsoft Office skills
  • A thorough understanding of working in a professional, service driven environment and of stakeholder/client/business confidentiality
  • Confident and professional manner with the ability to build strong relationships with stakeholders and clients
  • Excellent communication skills and ability to interact at all levels
  • Collaborative and supportive of the business and its initiatives
  • Adaptable and open to change, showing a willingness and confidence to make suggestions for change where appropriate
  • Strong organisational skills and excellent attention to detail
  • Ability to remain proactive and flexible at all times
  • Anticipate and identify potential problems and provide innovative solutions
  • A strong team player

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