Magnet.me  -  The smart network where hbo and wo students find their internship and first job.

The smart network where hbo and wo students find their internship and first job.

This opportunity has expired. It is therefore no longer possible to like or apply.

See similar opportunities instead

Customer Service Representative (Fluent in French)

Posted 23 Mar 2024
Work experience
1 to 3 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
French (Fluent)

Your career starts on Magnet.me

Create a profile and receive smart job recommendations based on your liked jobs.

Does the idea of working with customers from Fortune 500 companies excite you? Do you love ensuring customers get the best possible experience? Then the 3D Hubs Customer Service Representative role is just what you have been looking for!

The face of manufacturing is changing and 3D Hubs’ distributed manufacturing network is right at the forefront. 3D Hubs is changing the way customers source parts and we are now looking for an energetic French speaking Customer Service Representative to join our team in Amsterdam.

At 3D Hubs we believe customers should be able to contact us any way they want. As the 3D Hubs Customer Service Representative you will work on the phone, our online chat and our internal ticketing system. To be successful, you need to be highly organised, time-efficient, and ready to get your hands dirty. In return you’ll get acquainted with the wonders of online manufacturing and get insights into how a world leading company uses cutting edge technology to solve problems.

What you'll do:

Use our in-house software to manage all phone, online chat and email requests from customers;Collaborate with all 3D Hubs teams to ensure requests are solved as quickly as possible;Curate our online Help Centre to ensure customer can easily find the answers to their questions;Work with our growing French customer base while assisting our French-based account managers.

What it takes:

The ability to speak fluently in French and English;A passion for solving problems and offering a level of service that ensures customers will return to 3D Hubs again and again;Fantastic communication skills; you know how to listen to problems and confidently offer clear solutions;The ability to work in a high pressure environment and meet strict delivery deadlines while juggling a large number of different requests at the same time;Excellent time management with a desire to improve efficiency and workflows; Bonus: Manufacturing experience.

Why people like working @ 3D Hubs:

Opportunity to have impact in a high paced culture and accelerate our growthCareer development opportunities that align with the growth of the companyDynamic, international team of 60+ people from 30+ nationalitiesAwesome office location in the heart of AmsterdamFree lunches and Friday drinksLearn more about us on our Office Instagram and Careers page

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

The story of 3D Hubs

3D Hubs makes manufacturing easy from prototyping to production. The online platform provides readily available production capacity for the fastest lead times and most price-competitive parts. Simply upload designs to receive instant quotes for 3D printing, CNC machining and Injection Molding. 3D Hubs’ automated Design for Manufacturing (DFM) analysis detects any potential issues before production begins, eliminating risk for customers.

Founded in 2013, 3D Hubs has produced more than 2,000,000 parts, serving engineering companies of all sizes.

We’re a truly international team of dedicated young people working on disrupting the traditional way of manufacturing and leading the next industrial revolution. 3D Hubs is the world’s largest network of manufacturing services. With production facilities connected in over 140 countries, the 3D Hubs online platform helps product designers and engineers find the fastest and most price competitive manufacturing solution…


We’re a truly international team of dedicated young people working on disrupting the traditional way of manufacturing and leading the next industrial revolution. 3D Hubs is the world’s largest network of manufacturing services. With production facilities connected in over 140 countries, the 3D Hubs online platform helps product designers and engineers find the fastest and most price competitive manufacturing solution nearby.

Founded in 2013, the network has since produced more than 1,500,000 parts, making 3D Hubs the global leader in distributed manufacturing. We have raised over $12M from the people behind the world’s most successful online platforms, such as Uber, Spotify and Booking.com. Our company headquarters are located in the vibrant city center of Amsterdam, The Netherlands.

IT
Amsterdam
50 employees