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Account Strategist, Sales, Google Customer Solutions (Portugese)

  • Type Job
  • Degree Bachelor
  • Location Dublin, IrelandDublinIE
  • Posted
  • Start date -
  • Deadline -
  • FULL_TIMEConsultingIT

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Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • Experience or internship in sales, customer support, account management, marketing, or consulting.
  • Ability to speak and write in English and Portuguese fluently and idiomatically.

Preferred qualifications:

  • Ability to multi-task and manage multiple projects at a time while paying attention to details.
  • Demonstrated ability to influence stakeholders internally and externally to deliver impact.
  • Proactive, with the demonstrated capacity to lead, motivate, and work well with others.
  • Ability to develop thought leadership abilities and industry expertise with executive functioning skills.

About the job:

Consulting with a wide variety of existing advertising companies of all sizes, you are committed to finding the optimal advertising solution for each client. Your interest in sales and the digital economy and your entrepreneurial drive enables brands to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media combined with your commercial know-how shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to a portfolio of clients whose needs you listen to, and help define the strategy for how their products and services can reach thousands or millions of users. 

Google Customer Solutions (GCS) sales teams are advisors who maintain a focus on customer success by bringing the best Google has to offer. As an Associate Account Strategist, you are the frontline of Google’s client-facing teams and will be responsible for a portfolio of businesses and strategic business goals that come with it. You will consult with clients of all sizes and types, advising them on tailored and creative solutions. You’ll use your problem solving and objection handling skills to operate in a fast-paced environment. In this role, you'll use your comprehensive understanding of the digital marketing landscape.

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

Responsibilities

  • Work towards strategic business goals; prioritize and deliver outstanding customer experience to grow our customers' business.
  • Conduct frequent phone consultations with clients to advise them on how to get the best return on their Google Ads investment.
  • Implement creative ways to improve our customer relationships, tailor and share online marketing strategy suggestions, and promote other Google products.
  • Communicate with customers proactively.
  • Establish relationships via phone calls or email marketing, and deliver a full consultative experience by following up with consistent educational communications.

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