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Team Assistant - Partnerships

  • Type Job
  • Degree Bachelor
  • Location London, United KingdomLondonGBGreater LondonSW1P
  • Posted
  • Start date -
  • Deadline -
  • FULL_TIMEAdministrativeFinance & banking

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At WorldFirst our mission is to create the world’s best platform for international trade.

WorldFirst was born back in 2004 by two innovators in a South London basement armed with ten years of banking experience, an entrepreneurial spirit and a desire to provide customers a real alternative to the big banks. Since then, we’ve grown exponentially and, with a global team around 600, have become a market-leading, multi-award winning, rapidly-growing, fun-loving international payments company.

To support us on our journey we’re looking to hire a Team Assistant into our Partnerships team.

Role Purpose:

The Partnerships Team Assistant role represents a fun and challenging opportunity to co-ordinate and support the daily activities of a busy, growing team, as well as oversee day to day running of broad affiliate program The role would suit a dynamic, numerate and detail-oriented school-leaver, graduate or second-jobber looking to take on tasks and responsibilities with a broad remit to assist the smooth running of all our client-facing activities, providing the successful candidate with a wide range of experience within a young, forward-thinking company during a very exciting new phase of its journey.

Examples of Key Responsibilities:

  • Bespoke reporting to Partners
  • Assisting in cover for other commercial teams i.e expenses/travel
  • White labels assisting in RM reporting collating docs
  • Liaise with Partners to ensure efficient running of their affiliate program
  • Work closely with marketing to execute centralized communication campaigns for low yield partners
  • Day to day oversight of low yield partners
  • Opening all partnership accounts, recording all required documentation accurately
  • Database management; ensure all clients are correctly uploaded and tagged
  • Management of all contracts and NDAs
  • Management of partner incentive schemes
  • Process and pay commission to our partners worldwide
  • Management of client gifting, including maintaining and updating key dates on calendar
  • Manage new IT and Business Change requests for team
  • Reporting internal figures to the team and recording desk figures for weekly/monthly/ongoing reporting
  • Supporting management and colleagues where required with larger ongoing projects
  • Maintaining and updating desk training documents, as well as updating Partnership process
  • Overseeing induction of new team members (seating plan/arranging shadowing sessions)
  • Coordinating internal and external meetings, circulating agendas and minutes
  • Travel coordination for a busy team, as well as compilation and management of team expenses

Key Capabilities:

  • Well organised, strong commercial acumen and excellent attention to detail
  • Strong data analytical skill set
  • Experience managing customers/stakeholder expectations
  • Excellent multi-tasker with the ability to prioritise and work under pressure
  • Computer literate; confident user of Microsoft suite
  • Articulate; excellent verbal and written communication
  • Ability to work alone and as part of a team
  • Enthusiasm and creativity

What we offer:

From day one you'll find yourself part of our friendly, innovative and internationally collaborative team. Our People First culture means our staff are empowered to take chances and build real connections. And, we offer opportunities to grow – whether that means joining one of our international offices or broadening your skill set through training from our dedicated Talent Development team.

You can also get involved in Together@WorldFirst: our social, charity, well-being and inclusion committees made up of employees who are passionate about making a difference, not only to the lives of fellow WorldFirsters, but to the wider community too.

On top of that we offer:

  • A base salary of £24,000
  • An excellent benefits package including annual discretionary bonus scheme, company pension scheme, private health cover, cycle-to-work scheme
  • Family benefits including enhanced maternity, paternity and shared parental leave policies, and maternity and returnee back-to-work coaching
  • 25 days holiday plus your birthday off and 3 life event days during your career with WorldFirst
  • Perks, including; Annual volunteer day, season ticket loan, free breakfast & fruit, Friday drinks fridge, business casual dress code, gym discounts, bi-annual company parties

 WorldFirst is an Equal Opportunities employer. We celebrate diversity and are committed to providing a welcoming environment where inclusivity is the norm, and our employees genuinely feel they can bring their whole true self to work.

WorldFirst welcomes conversions around flexible working arrangements.

WorldFirst is happy to offer additional support throughout the interview process where needed.

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