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Internal Sales Executive

  • Type Job
  • Degree Bachelor
  • Location Warrington, United KingdomWarringtonGBWarrington
  • Posted
  • Start date -
  • Deadline -
  • FULL_TIMESalesIT

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Job Purpose:  

To be the first point of contact for Tech Data customers portraying a professional and confident manner that delivers excellent customer satisfaction. The Sales Person will build and maintain an active customer base and develop new sales opportunities to achieve the sales targets.

Accountabilities:

  • Achieve monthly/quarterly Revenue and Margin targets
  • Build Excellent customer relationships through proactive engagement
  • Plan outbound calls to customers in order to generate new business opportunities
  • Active in bound selling
  • Provide accurate and timely quotations to customers
  • Generate and own a pipeline of deals in Tech Data’s CRM system, which is regularly reviewed and updated
  • Manage customer backorder expectations and reporting
  • Proactively develop relationships with key internal and external contacts
  • Ensure CRM system is well maintained and provides correct customer information
  • Provide, sell and negotiate product information, pricing, special offers and promotions
  • Ensure Tech Data maintains service levels agreements with customers
  • Attainment of Key Performance Indicators (KPI’s) such as daily talk time and outbound calls
  • Sell the benefits of using Tech Data and the Company value proposition
  • Develop and execute account plans to maintain and grow customer business, this may be in conjunction with a Field Sales Executive or Business Development Manager.

Knowledge Skills and Experience:  

  • Numerate with good attention to detail
  • Excellent telephone manner
  • Priority management and planning skills
  • Strive to achieve set targets
  • Understands Sales Process
  • Effective Communication Skills
  • Good relationship building
  • Working knowledge of Microsoft Word, Excel, Outlook
  • Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM
  • A knowledge of product set would be desirable but not essential
  • IT industry knowledge would be desirable but not essential

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