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Selfridges London 40h Sales Associate (Mandarin speaker)

  • Type Job
  • Degree Bachelor
  • Location London, United KingdomLondonGBGreater London
  • Posted
  • Start date -
  • Deadline -
  • FULL_TIMESalesRetail

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Responsible for achieving and exceeding sales plans, driving full price sales, and maintaining visual merchandising standards in the Michael Kors wholesale shop-in-shop.  Partners with department store (retail partner) associates for the benefit of the Michael Kors shop-in-shop business.

Sales Generation :

  • Meet and exceed shop-in-shop sales plans through effective application of Michael Kors’ selling strategies and customer service techniques
  • Track best and worst sellers in order to increase full price sales
  • Identify and communicate product and inventory needs in a timely manner

Visual Merchandising:

  • Implement and maintain all brand standards as directed in the Visual Merchandising guideline

Customer Service:

  • Engage every customer within the shop-in-shop by utilizing Michael Kors’ Jet-Set selling  strategies and customer service techniques
  • Drive sales through utilizing a clientele book and developing a personal client database
  • Resolve all client problems and complaints quickly and effectively
  • Ensure image and grooming standards are professional, reflective of the brand image, and adhered to at all times

Operations:

  • Ensure shop and stock room maintenance, presentation, and organization issues are addressed in a timely manner

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