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Sales Coordinator

  • Type Job
  • Degree Bachelor
  • Location Oxford, United KingdomOxfordGBOxfordshire
  • Posted
  • Start date -
  • Deadline -
  • FULL_TIMESalesPublishing

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Wiley is a provider of content-enabled solutions that improve outcomes in research, education, and professional practice. Our core businesses produce scientific, technical, medical, and scholarly journals, reference works, books, database services, and advertising; professional books, subscription products, certification and training services and online applications and education content and services including integrated online teaching and learning resources for undergraduate and graduate students and lifelong learners.  The company’s headquarters are located in Hoboken, New Jersey, with operations in the U.S., Europe, Asia, Australia, and Canada.

Sales Coordinator

12 Month Fixed Term Contract

Oxford or Chichester

Description

The role of the Library Sales Coordinator is to provide administrative support to sales account managers across the EMEA region by supporting them across a variety of administrational tasks.  The role will be within the Inside Sales Team, reporting to the Inside Sales Team Leader.

The main duties of the role are:

  • Submitting new and renewal non-journal product orders for processing
  • Compiling business reports for customer usage and consortia holdings reports as required.
  • Responding to customer enquiries on pricing, licensing options, invoicing and access issues; providing standard price quotes; liaising with the sales support department to ensure customer access issues are resolved quickly.
  • Assisting with market research and prospecting work for new customers or new markets;
  • Compiling prospective customer contacts and ensuring the CRM system (Sales force.com) is maintained and updated
  • Communicating with Account Mangers, Sales Support colleagues, Inside Sales Team Leader and others as required.

Selection criteria

  • Previous experience within a sales administration role would be advantageous but not essential but good attention to detail and planning is a key requirement.  Experience of working with Salesforce.com would be an advantage
  • Strong track record in an administration role and good communication skills both verbally and in writing are essential for the role
  • Educated to GCSE level A-C grade or equivalent

Additional Information

The role is a fixed term contract for 12 months covering Maternity leave.  Competitive salary will be offered and there will be a requirement for some limited travel within the UK.  Applications should be submitted with a CV and covering letter.

Although we appreciate your interest only those candidates with whom we are interested in interviewing will be contacted.

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