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Learning and Development Advisor

  • Type Job
  • Degree Bachelor
  • Location London, United KingdomFinsbury Circus 1LondonGBGreater LondonEC2M 7EB
  • Posted
  • Start date -
  • Deadline -
  • FULL_TIMEHuman resourcesLegal

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About the firm

Stephenson Harwood is a law firm (headquarters in London) where our people are committed to achieving the goals of our clients - listed and private companies, institutions and individuals. Our diverse mix of expertise and culture results in a combination of deep local insight and the capability to provide a seamless international service.

Our experience encompasses corporate, commercial litigation and arbitration, employment and pensions, finance, marine and international trade and real estate.

We assemble teams of bright thinkers to match our clients' needs and give the right advice from the right person at the right time. Dedicating the highest calibre of legal talent to overcome the most complex issues, we deliver pragmatic, expert advice that is set squarely in the real world.

Stephenson Harwood is fully committed to ensuring that all employees are treated fairly and with dignity and respect and has built a culture that values meritocracy, openness, fairness and transparency. The firm values individuality and recognises the benefits of having a diverse workforce.

Our values

Individuality

We encourage creativity and develop talent.

Commitment

To be the best and deliver the highest standard.

Teamwork

We work together to build close, long-term relationships

Straight talking

We say what we mean and do what we say.

These values express the personality of our firm. They are the behaviours we encourage in our people and the standards which inform our decisions and actions.

Our vision to 2021

To be a successful, independent firm, where talented people work together in an entrepreneurial environment, building long term client relationships.

This vision is about who we want to be. It is as much about our values as about our character – the attributes we want to see from all of our people. It also reflects the importance of remaining independent - a clear sign that we are confident in our own future.

Job title

Learning and development adviser

Reporting to

Victoria Johnston, Head of learning and development

Department

Human Resources

Location

1 Finsbury Circus, London EC2M 7SH

1

Team structure

The HR and L&D department is responsible for the effective management of all matters concerning the employment and development of people within Stephenson Harwood. This involves carrying out appropriate initiatives, providing guidance and support to partners, managers and all employees alike, as well as supporting the creation of an environment which enables people to make the best use of their capabilities and realise their potential to the benefit of the firm and themselves. This means that we are involved in a wide range of activities including:

  •   Strategy setting in line with business objectives
  •   Recruitment of all partners and employees, including graduate 'trainee' recruitment
  •   Talent and career management; performance, progression and supporting potential
  •   Reward strategy and salary review
  •   Supporting the appraisal/performance management process
  •   Our overall training, learning and development offering
  •   Employment and personnel administration, including payroll and benefits
  •   Policy and procedure setting and their practical application across the business.
  • The role
  • This is a varied and stimulating role. You will work very closely with the Head of L&D, Director of HR, Learning & Know-How and the wider L&D team to deliver the areas outlined below. This includes:
  •   Provision of a consistently high level, seamless service to our client base in the fee- earning and business services areas firm-wide, and for all offices internationally, extending our reach and coverage across the network
  •   A range of design, delivery and programme leadership within our core career, talent and
  • skills programmes – across the full training cycle and to aid progression
  •   Collaborating on and helping to link up/support activity on the technical legal training,
  • client and legal tradecraft skills side, alongside the core career programmes
  •   A range of project work to deliver on the firm-wide strategy within L&D and the wider 'People' pillar of the firm’s strategy, working very closely with the business at all times, for example our practice group/office leaders, all partners, training partners, function
  • heads
  • One of the key focus areas for us is our career and talent development programmes. We also work as a wider L&D team alongside HR and with our internal client groups together to offer a highly effective, practical and commercial advisory role. This includes initiating, leading, following up and offering internal advice on both technical and non-technical development and helping to deliver our international L&D plan, the wider 'People' strategy and ensuring access to all our programmes and support for all our offices.
  • In addition, there is a range of other team-based projects and work on our various departmental systems, processes and other ways to maximise our L&D infrastructure to support what we do. From our new LMS to marketing our offering and other L&D technology, we are working to continue to take our offering and function forward, and to continually support firm-wide aims around progression, growth, profitability, client service and our people
  • This list is not exhaustive and may change depending on business requirements. Some examples of responsibilities and activities will include the following, as well as other arising projects or activities:

 Core career, talent and skills programmes – supporting the firm-wide progression agenda and maximising the performance, potential and skills of all our people:

o Involvement in various core career and skills programmes within our offering and to fulfil the L&D strategy alongside the wider team. Examples may include core associate career development programmes, associate development centres, business and commercial skills training, business services programmes and other L&D events

o Leading or co-leading elements of our talent programmes, e.g. for associates, female talent, aspects of business services development

o Supporting existing programmes and creating new elements, which will include design and tailoring of content on a range of business skills and others topics

2

o Delivery and facilitation of sessions within programmes and our wider skills suiteo Working with internal/external specialists – sourcing providers and regular liaisono Reviewing and refreshing content, coming up with new learning methods and

formats; creating or sourcing practical materialso Ensuring access to programmes/content to all our offices, with the wider team –

greater use of IT enabled training delivery and online resourceso Working individually and with our shared L&D Assistant and others firm-wide on programme implementation, admin & logistics; timely & effective programme

managemento Following up on training, giving feedback, 1:1 coachingo Discussing career development with individuals and their managers, alongside HR

as needed

 Supporting business partnering with client groups and various international offices – advising and implementing L&D interventions (technical and non-technical)

o Assisting various groups and offices alongside the team (allocated between us)o Exploring needs and advising on solutions/making recommendations. Working with groups to help shape their development programmes, offer ideas on formats,

source speakers etc. Helping with specific flagship events, e.g. annual team dayso Helping to develop and link up technical training with career programmes firm-wide o Working closely as needed with Group Leaders, Heads of Business Services,

Professional Support Lawyers, Training Partners, other offices; also supporting

firm-wide focus on know-how and knowledge management, and complianceo Initiating and supporting L&D skills or team based interventions for client groups to

be delivered by self or otherso Making training accessible and available to all offices via technology and other

means (including in person potentially)o Helping to advise on local training needs and liaising with relevant regulatory

bodies as required, e.g. local bar associations etc.

 Technology, systems and processeso Involvement in budgeting with the teamo Using L&D Learning Management System (LMS) and looking at new ways to

develop and implement new functionality. Working with other offices on promoting

the use of the system – for training and compliance (CPD) purposeso Generating and analysing data from the LMS to inform business decisionso Helping the team to ensure we maintain compliance on the L&D side with relevant

legislation and other regulatory requirements

 Project work and other aspectso Helping to develop our online bank of blended learning and e-learning (increase use

of technology in L&D overall)o Communications and marketing of our L&D offeringo Training needs analysis firm-wide post-appraisalo Evaluation and ROI assessment of programmes; driving efficiencies and

effectiveness in our worko Assisting in other aspects of work – examples may include sponsorship

agreements, QLTS requests, policy drafting and implementationo Assisting team to uphold the SRA continuing competence regime and compliance o Various other projects in the firm-wide ‘People’ plan and L&D strategy

Experience, attributes and skills required

Ideally, significant relevant experience in a similar role to include the following:

  •   Previous involvement at this level, or being ready to take on this level of role having been part of an L&D team elsewhere
  •   Full training cycle: training needs analysis, design, facilitation, delivery and evaluation
  •   Aware of current L&D trends and commercial L&D options to meet needs

3

  •   Strong training, presentation and facilitation skills
  •   Management and creation of development programmes from scratch and innovating
  • existing programmes; able to design content to be practical and to meet needs
  •   Experience of development and assessment centres e.g. being an accomplished 'observer'
  • and able to give feedback, write reports and run feedback meetings
  •   Strong project and time management skills
  •   Programme management and leadership of logistics
  •   Able to work and interact with groups and on 1:1 basis
  •   Creating development options to suit needs arising; sourcing these from scratch;
  • generating new ideas
  •   Advisory skills and able to consult on needs, make recommendations and deal with
  • challenges/different views to find the best solution to meet business needs
  •   Action planning, objective setting; informal coaching and structured development
  • discussions with individuals and with their line managers
  •   Use and improvement of processes and systems – ideally HR/L&D related or similar; use
  • of Microsoft Excel to manipulate and interpret data and to generate management
  • information and reports to inform management decisions
  •   Worked in a professional services environment/law firm (desirable)
  •   Potentially already part or fully CIPD qualified – understands broader business and HR
  • issues too
  •   Experience of psychometrics and/or qualified in some (desirable)
  • Skills and attributes
  •   Demonstrates the Stephenson Harwood values of individuality, commitment, teamwork and straight talking
  •   Flexible approach and proactive manner to all work and tasks; empathetic and people- centric in approach
  •   Approachable and able to build rapport quickly at all levels and in a partnership environment
  •   Commercial understanding and approach. Quickly builds credibility
  •   Ability to communicate & influence effectively and professionally across all levels of the
  • firm, its partners, management and other staff
  •   Can-do, client-focused and positive attitude
  •   Excellent organisational skills; planning and prioritisation and time management of self
  • and others
  •   Strong project management skills and ability
  •   Adaptable and amenable to changing deadlines and demands
  •   Able to manage and complete multiple tasks from a variety of people – working with
  • others and on own tasks
  •   Resilient, dealing effectively with set-backs and if faced with a tricky situation
  •   Able to handle sensitive situations and information confidentially and discreetly.
  •   Strong ability to work as part of a team.
  •   Motivated by and interested in L&D and pursuing a longer team career in L&D
  •   Accuracy and a strong eye for detail
  •   Analytical with ability to create, manipulate and interpret management information and
  • data
  •   Numerate and able to handle discussions on fees with providers; oversees budget for own
  • area
  •   Excellent verbal/written communication skills
  •   Well-developed questioning, listening and coaching skills
  •   Strong IT and systems' skills – e.g. in Word, PowerPoint, Excel and database use; ideally
  • experienced in using a Learning Management System

This job description is indicative only and does not represent an exhaustive list of responsibilities. The firm reserves the right to alter or change the responsibilities at any time, in line with the firm's strategy and business needs. 

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