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Design Researcher - Fjord

  • Type Job
  • Degree Bachelor
  • Location London, United KingdomFenchurch Street 30LondonGBGreater LondonEC3M 3AD
  • Posted
  • Start date -
  • Deadline -
  • FULL_TIMEDesignManagement consulting

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Introduction:

Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.

The digital revolution is changing everything.  It’s everywhere – transforming how we work and play.  Are you reacting to the disruption each day or are you leading the way as a digital disrupter? Accenture Digital is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries.  At the forefront of digital, you’ll create it, own it and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises.  Join us and become an integral part of our experienced digital team with the credibility, expertise and insight clients depend on. 

A recent acquisition of Accenture after 13 years of delivering award-winning service design magic, Fjord has evolved to represent a stretch for the Design community - simultaneously shifting the world’s largest consultancy towards customer centricity, whilst being supported by the scale and reach of same business.

As a result, we believe that not just Fjord but Design practice globally is starting to reveal itself in the most powerful of places - the boardrooms of some of the biggest organisations in the world, with access to creating an impact on the lives of millions of people. There’s a lot of work to do. So we're growing our design team here at the Fjord London studio. And to build it we're looking for the keystones; we’re looking for the brightest service design leaders of our time to define and deliver some of the most challenging design creativity to some of the most critical infrastructure that drives our complex world - a world of simultaneously logical data and irrational humanity

Our clients are more diverse than ever. Our projects more varied than ever - in scope, type, and levels from the C-suite. Our design team is thriving like never before because they are learning to address new challenges that every project brings.

The Design Researcher works with the project team leadership in defining the research track of work; assists with clearly articulating research objectives and approaches; supports the team in executing and analyzing primary research; and develops research materials and key deliverables.

This is your opportunity to be part of a team that is creating positive impact for our clients and the world through a powerful empathetic lens of the people we serve.

As a team, we:

  • Develop ways to conduct effective primary research.
  • Represent Design Research on our teams and in our studios.
  • Define the insights and frameworks that keep the human at the centre of our design solutions.

As a Design Researcher, you:

  • Ensure the work is grounded in a deep and contextual understanding of what matters to the people we are designing for.
  • Support and help lead design research activities including research planning, fieldwork execution, analysis, synthesis, research story, and deliverables.
  • Define design research plans based on relevant research and business objectives.
  • Support and help lead design research activities at the project level.
  • Support new business development efforts by providing expert information in pitch efforts and client meetings.
  • Attend and help plan studio and community events, workshops, and conferences as a Fjord ambassador 

Working together, we will:

  • Have specific opportunities to use our craft to make a difference in people’s lives.
  • Engage in ongoing activities that enable us to learn, practice, and evolve our discipline.
  • Collaborate on products and services that change the way our clients do business.

Set yourself apart:

  • Experience conceptualizing and managing design research from start to finish.
  • Proven history of delivering results on time and within budget.
  • Working knowledge of all aspects of design research: recruiting processes; scheduling and logistics; protocol development; interviewing and moderating; analysis and framework development; video compilations; research deliverables.
  • Ability to learn new software quickly; experience with Microsoft Office, Adobe Creative Suite, and video editing software.
  • Familiarity with online research tools is a plus

Your experience:

  • Relevant experience including design research experience and participating in all aspects of design research (planning, executing, analysis, synthesis, deliverable creation).
  • Bachelor’s degree or equivalent experience in Design Research.

What’s in it for you? 

All of our Digital professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialisation. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career 

On top of this, we have an extensive benefits package which includes 25 days’ vacation per year, gym subsidies, private medical insurance and 3 extra days leave per year for charitable work of your choice!

What are the next steps?

If this sounds like the ideal role, career and company for you, click below to apply.

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