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Customer Success Internship

  • Type Internship
  • Degree Bachelor
  • Location Rotterdam, NetherlandsRotterdamNL
  • Posted
  • Start date
  • Deadline 20 January 2019
  • Full-time internship
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Magnet.me is one of the fastest growing startups in the Netherlands. We started out with our graduate recruitment revolution five years ago in the Netherlands and after becoming market leaders, we launched our product in the United Kingdom.  You will be working from our HQ in Rotterdam - in a real startup environment and part of a young passionate team of 30 Magneteers. Together we work hard everyday to disrupt the recruitment industry and have a positive impact on the lives of our users.  

As our Customer Success intern, you will be supporting the Account Managers in managing their portfolios. This includes, but is not limited to, operational, administrative, and promotional activities. Part of this role will include identifying commercial opportunities in the market. You will also work closely with our customer success associate team to reach certain targets.

What would your typical day look like?

09.00 - You start your day off, enjoying an excellent cup of coffee with roasted Brazilian beans from one of those impressive Jura coffee machines.

09.30 - While checking your email, you see that an account manager has closed a major deal. You handle the after sales process and make sure that the client starts off their journey on Magnet.me in style!

10.30 - One of our clients needs a content update for their Magnet.me profile. You make sure that everything is cross-checked and the client is happy :-)

12.30 - Lunch starts! After a busy morning, you sit down with your colleagues talking about your alter-ego (everyone has one) and enjoy an extensive lunch!

13.15 - After defeating Radjeev (who always ends up 1st) at Mario Kart, you get back behind your laptop and see that a new client has just signed up. You get them through the onboarding process and notify the account manager.

14.30 - You get an email with a request from a client who wants to start a promotional activity for one of their opportunities. You process everything and make sure that everything goes according to plan!

16.30 - Second, third, fourth coffees are common when you are working in a startup. Luckily, we have our own "Greenhouse" where you can sit down and relax, while you discuss new ideas and challenges with your team during our Bi-weekly meeting.

17.15 - You close off your day, blow off some steam in the gym (it’s free and just 1 minute away!) and are excited to start a new day tomorrow! 

What our ideal candidate looks like

  • Fluent in Dutch and good in English (in speech and writing)
  • Available from February 2019 for at least 4 months
  • You're a 3rd- or 4th-year HBO bachelor student (a motivated Associate Degree student is more than welcome!)
  • You're a Go-Getter
  • Efficient, organized and a strong eye for details
  • Willingness to develop and learn
  • Eager to work in a startup environment 

Benefits

  • Internship compensation of 350 EUR per month
  • Opportunity to learn in an international & challenging environment
  • Ping pong table, Nintendo 64 and other activities
  • Great team with themed Friday drinks and winter/summer BBQ’s
  • Free membership at the Gym

If you're eager to develop your commercial skills, work in a highly competitive market and help us to achieve our mission of conquering the Netherlands, then this unique opportunity is for you!

Let us know if you are interested by applying here and we will get back to you as soon as possible!  

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