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Internship - Technical Support

Posted 25 Mar 2024
Work experience
0 to 2 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Mendix provides a platform and approach that helps enterprises innovate and digitally transform their businesses and industries. Nearly 4,000 organizations worldwide, including ABN Amro, Achmea, Philips, Enexis, BAM Infra, Gemeente Rotterdam, Chubb, Zurich Insurance, ERIE rely on Mendix to build web and mobile applications to delight their customers and empower their employees. We experienced 88 percent year-over-year bookings growth compared to the first half of 2017 and are a recognized Leader by Gartner and Forrester in a red-hot market expected to exceed $15 billion by 2020. Mendix increased the number of team members by 24% in the first half of 2018, and was rated the best cloud computing company to work for by Forbes, based on feedback data from Glassdoor.

While we live on different continents and work on different things, we are one team with a shared mission and set of values. We are passionate and strive for new heights, professionally and personally. We value hard work, accountability, and results. Above all else, we believe in a culture of growth, respect, and fun.

We are investing in our momentum by growing our Support team with young professionals that are willing and able to learn on the job. If you're looking for an internship within a rapidly growing software company? Then Mendix is for you!

You’ll learn and help us drive digital innovation:

  • You will investigate the possibilities to leverage artificiële intelligentie (AI) for Support and present customers with relevant documentation, forumposts and learning paths while they are submitting a ticket.
  • You will be part of our global expert Service Desk (1st and 2nd line)¸ which solves around 70% of all submitted requests without involving 3rd line R&D teams
  • You will be trained to become a certified Mendix developer and get trained in our state of the art Mendix Cloud architecture, deployment and integration possibilities.
  • You will engage with our global customers in Europe, USA, Australia, South Africa, Middle East, Japan like Heineken, New Balance, MIT, ABN AMRO, TNT Express, ING and our (international) partners to solve any challenges they might face and assist in a myriad of issues, changes and questions.
  • You will work with R&D to improve the customer experience of our platform Work in a smart, young and dynamic team where innovation thrives and career opportunities are abundant

You’re the innovator we need if you:

  • have experience with or interest in artificiële intelligentie (AI)
  • love to engage with the customer to solve any challenges they might face
  • studying towards a BS or MS in information systems, engineering, computer science, or equivalent
  • have excellent communicative skills, both written and verbally
  • are passionate for technology and have strong problem solving and analytical skills
  • are well-organized, flexible and can keep an overview of all your tasks
  • have a basic understanding of and interest in programming languages, integration, relational databases and/or public Cloud technologies (eg. AWS, Azure)

Experience a culture like no other at Mendix:

  • Work for an award-winning employer? (Nr 1. tech employer & the-best-cloud-computing-companies-and-ceos-to-work-for-in-2017)
  • Drastically change the way businesses create value using state of the art software?
  • Get great working experience in one of the fasted growing tech companies around?
  • Be part of a world-class, passionate, intrinsic, self-motivated team striving towards a common goal?Take ownership and accountability?

So, do you want to kickstart your career in the Mendix Community? Join now!

The Mendix founders created Mendix to solve the biggest challenge in digital innovation: to empower IT and Business teams to collaborate like never before, while experiencing unmatched speed and control.
Mendix provides a platform and approach that helps enterprises innovate and digitally transform their businesses and industries.
Proud to be a recognized Leader by Gartner and Forrester in a red-hot market expected to exceed $15 billion by 2020. And proud of Glassdoor reviews: 4,7

IT
Rotterdam
Active in 6 countries
660 employees
70% men - 30% women
Average age is 33 years

What employees are saying

Rik Vietsch

Manager Commercial Account Executive Team

Rik Vietsch

I have joined Mendix as a BDR in February 2012 and have gone on a crazy ride. Since then I have moved to bigger offices twice, had two rounds of investments, got promoted twice, got 400% more colleagues, got acquired by one of the largest, most innovative…

Lisa Aarsman

Manager Business Development team

Lisa Aarsman

In May 2018 I joined Mendix in the Business Development team and so far it has been a very inspiring journey.
We have grown a lot since I joined, Mendix got acquired and we just organized the biggest low-code event of the World. Since the business development…