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Mortgage Administration

Posted 25 Mar 2024
Work experience
0 to 2 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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As a Mortgage Administrator you will work as an integral part of the support team at Alexander Hall. You will liaise between the Mortgage Advisers, mortgage lenders, our clients and all other parties involved during the mortgage process, including to ensure that each mortgage application is converted from an application to 'completion' (i.e. when the actual property sale is complete).

On a daily basis you will manage your own portfolio of ongoing applications. You will spend a large amount of time on the telephone speaking with lenders updating on the status of existing applications as well as actively speeding the process along. Clients will contact you directly to get a progress report on their mortgage application. You will ensure they receive exceptional service throughout the process and are kept up-to-date.

Your role will also include responsibility for the administrative elements of the process including keeping the paperwork up to date, sending correspondence and updating internal systems to ensure we have thorough records at all times.

We offer:

  • Full training
  • Salary £22k

Skills:

  • Exceptional organisational skills
  • Strong communicator, particularly a confident telephone manner
  • Excellent approach to customer service
  • Experience of the mortgage industry is not essential, but could be beneficial

Looking for expert mortgage advice?
We've spent the last 25 years helping people like you find their ideal mortgage, and by keeping our customers happy, we're proud to have become one of the top mortgage brokers in the UK.
We offer you a tailored, flexible service, always looking for ways to innovate our industry to make it even easier for you to finance your home.

Other
London
100 employees