Program/Senior Program Architect (Insurance/Financial Services)

Your Impact

Through our extended onboarding program of formal certifications, internal training, knowledge transfer, hands on experience and closely working with other Technical and Program Architects you will become a Salesforce Industries Authority at the forefront of our Architecture offerings, delivering outstanding customer success.

To be successful in the role you:

• Ensure scalable and standard methodology solutions to meet and exceed customer needs
• Guide the evaluation of business and technical requirements
• Build relationships with key collaborators and team members
• Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team
• Align with project and engagement managers to support planning and implementation in close collaboration with the customer
• Review and guide project vision and direction, implementation approach and key artefacts
• Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management
• Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence
• Fuel our internal growth by identifying, leading or contributing to internal initiatives, such as innovations, building up a strategic brand, and nurturing teammates' skills by sharing knowledge.
• Where required, support pre-sales activities to position Salesforce Services
• Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities

Basic Requirements

• Prior experience in any of the following: Financial Services, Insurance industry (life or health preferred)
• Experience defining and delivering enterprise solutions for a major software domain (e.g. CRM, ERP, HR)
• Ability to analyze, design, and optimize business processes via technology and integration
• Experience in guiding customers and project members in rationalizing and deploying emerging technology for business use cases
• Work independently and as part of a distributed team and a willingness to take ownership of problems
• Rapidly learn new technologies as well as strong presentation, communication and facilitation skills
• Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Available to travel regionally and occasionally internationally depending on customer needs

Preferred Requirements

• Architecture experience across a broad set of enterprise technologies including integration & middleware technologies, security, master data management, industry reference architectures
• Salesforce product knowledge (Service Cloud, Financial Services Cloud, Insurance Cloud)
• Ability to build and maintain key relationships with C-level / mid-level and key decision makers
• Experience as a Senior Architect and/or CTO in a mid to large sized organization with leadership driving an organizational transformation in a matrixed organization
• Experience of defining and delivering enterprise applications on the Salesforce Platform
• Salesforce Industries and Salesforce Certifications
• TOGAF and Industry Architecture qualifications
• Agile Methodology certification such as Scaled Agile Framework