The Order Management Agent is a customer facing role, focused on process excellence within order acquisition and order processing systems whose purpose is to:
You will work closely with the Customer Collaboration Manager and Sales to define customer needs, with Demand planning, Inventory and 3PL manager to ensure orders are full filled. With our DMO- and TT teams to resolve and root cause issues that are preventing the smooth flow of orders within the systems. You are a key contributor to ensuring customer satisfaction.
Key skills/Experience required:
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. For more information, visit www.pepsico.com.
Why PepsiCo The Netherlands?
PepsiCo The Netherlands currently employs around 630 people at its 4 sites, including our headquarters in Utrecht and three production sites in Rotterdam, Zaandam and Broek op Langedijk. With well-known strong brands such as Pepsi, Lay’s, Quaker and Duyvis, we are in the Top 6 of food companies in The Netherlands. We pride ourselves on being a great place to work and were rewarded for the 10th time with the Top Employer certification The Netherlands and Europe. Joining PepsiCo means joining a dedicated team where innovation and forward thinking are encouraged.
PepsiCo is een van de grootste voedingsmiddelen- en drankenbedrijven ter wereld met een netto-omzet van ruim 60 miljard dollar en 285.000 medewerkers in meer dan 200 landen. PepsiCo voert een groot aantal merken, waarvan er 23 een jaarlijkse omzet hebben van meer dan 1 miljard dollar.
Als PepsiCo Nederland voeren wij bekende sterke merken zoals 7UP, Alvalle, Caleb’s Kola, Cheetos, Doritos, Duyvis, Gatorade, Lay's, Mountain Dew, Naked, Pepsi, Quaker, Snack a Jacks, Sunbreaks en Tropicana.
‘’We work together on a daily basis to optimize the candidate experience. We have a lot of responsibility and independence regarding our daily tasks, which makes it a fun and dynamic internship. We are in contact with our colleagues every day, and our input is appreciated and significant.''
''What I love about my internship is that every day is different with a great deal of responsibility. On a daily basis, it is a challenging experience where I learn a lot. You feel valued and respected by your colleagues, and you are expected to work proactively and show independence.''