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Senior CRM Executive

Posted 24 Jan 2023
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Work experience
0 to 1 years
Full-time / part-time
Full-time
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Degree level
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English (Fluent)

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What will you be doing?

● Develop and manage the end-to-end execution of engaging email campaigns for Funding Circle Marketplace, and Term Loan products

● Track performance and analyse results to identify and implement opportunities for increasing engagement and conversion rates across the customer journey and for solus email campaigns

● Build, manage and improve automated customer lifecycle journeys for the Marketplace audience, and support the sales team function with volume efforts

● Seek to improve operational efficiency, helping to move away from manual processes and data transfers through automation

● Identify, assess and prioritise CRM initiatives that help grow the Marketplace business, delivering value for both the short- and long-term. These projects could be directly CRM-related (a new campaign, a new approach or segment) or in bordering disciplines, such as Customer Experience (how do we best collect data for and surface it to our Sales team)

● Lead and manage projects you propose from idea to full delivery - collaborating with others in the CRM and neighbouring teams

● Communicate progress and results regularly with stakeholders across the business, acting as marketing champion for the Marketplace function

Are you?

● Experienced with at least one enterprise level Email Service Provider

● Strong Excel competency as well as data handling, numerical and analytical skills. A moderate working knowledge of email HTML is preferred also

● Results-driven with a creative eye. You have proven experience of end-to-end planning, development and execution of engaging lifecycle campaigns with a clear view on KPIs and what success looks like

● Naturally curious, you’re able to work autonomously and enjoy taking ownership of projects involving team collaboration.

● Problem solver with an analytical mindset. You’re comfortable using data and insights to make strategic decisions or to propose new ideas for testing.

● Ability to blend this semi-technical email marketing background with an entrepreneurial ‘high-growth’ mindset. You must be comfortable working in an emerging business area, where you have the ability to assess and prioritise your own work and liaise directly with a range of stakeholders across the business - we expect you to challenge the status quo

One of the best capitalised lending platforms in the world, we have raised approximately £250 million of equity capital since 2010 from some of the largest and most sophisticated investors around. Providing guidance and support as well as capital, they share our mission to build a better financial world for businesses and investors.
By lending directly to businesses through Funding Circle,...


One of the best capitalised lending platforms in the world, we have raised approximately £250 million of equity capital since 2010 from some of the largest and most sophisticated investors around. Providing guidance and support as well as capital, they share our mission to build a better financial world for businesses and investors.

By lending directly to businesses through Funding Circle, investors can now earn attractive returns to better provide for their future. Businesses get fast, easy access to funding to grow, create jobs, support local communities and drive the economy forward. We believe it’s better for everyone.

Our backers collectively manage over $5 trillion and are the leading firms behind Facebook, Twitter, Skype and Betfair.

Our current equity investors are Accel Partners, Baillie Gifford, BlackRock, DST Global, Index Ventures, Ribbit Capital, Sands Capital, Temasek and Union Square Ventures. We and our equity investors continue to explore raising additional funds, which could ultimately include an IPO.

Finance & Banking
London
1,000 employees