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1st Line Risk Manager

Posted 24 Mar 2024
Work experience
0 to 2 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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A day in the life:

  • You'll be working closely with the Head of 1LOD Risk for the customer deposits business and the related department heads
  • Recognise complex areas of risk, particularly associated with Financial Crime and Fraud. With the ability to assess complex problems and get to the heart of the matter to identify the types and level of risk in the light of Zopa risk appetite.
  • Define solutions in response to risk which are i) smart ii) proportionate, iii) sustainable (e.g., Automated controls over manual interventions) and iv) considered (i.e., not just plugging the gap but thinking more holistically about the issue and what we need to face into to improve the risk environment
  • Mobilise and hold accountable people where there are interdependencies in order to deliver the agreed solutions in a timely and high-quality way
  • Improve the quality of discussion and debate around risk – ensuring appropriate escalation, a consistently evolving approach to MI and controls and clear expectation setting within the first line teams

About you:

  • You'll be an experienced Compliance and Operational Risk manager with a passion for enabling teams to deliver better customer outcomes
  • You'll be able to identify complex areas of risk, including proven track record of dealing with technology, financial crime and process-based risks.
  • You should be highly commercial, and outcome orientated, able to quantify risk vs reward for the business to propose the optimal outcomes for customers and Zopa
  • Able to design and lead the implementation of smart solutions across multi-functional teams
  • A strong communicator, able to well articulate the issues, trade-offs and solutions in order to gain buy in to your proposals
  • Passionate about improving the risk environment by taking a holistic approach to assessing and dealing with risk and by consistently improving the control structures and MI which the teams rely on
  • Be a source of subject matter expertise and wise counsel for senior business colleagues in your area such as second line risk and first line counter- parts to ensure a coherent approach to Zopa risk appetite and an efficient sharing of best practice
  • An experienced coach who can help to improve the quality of thought in the first line teams regarding risk assessment and promote a risk-aware culture across the business.

Bonus points for:

  • Proven experience in managing financial crime and fraud risks
  • A proven track record of managing first line risk in a B2C company which is highly technology enabled.
  • Financial services experience desirable as you should have experience of working within a Three Lines of Defence model and understand the expectations on someone within the first line of defence
  • A good knowledge of the regulatory framework in which Zopa operates and specifically the Senior Manager and Certification Regime as you will be supporting one of Zopa’s SMF holders.

#LI-LK1

Flexible working? Yes please!

Whether you want to come into our open-plan, riverside London Bridge office or work from the comfort of your own home (or both!), you’ll be able to decide on an approach with your manager, looking at what works best for you, your role and your team.

Not only that – you'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.

*Subject to having the right to work in the country of choice

To thrive here, you’ll need to:

Champion our customers. Whatever your role, you’ll be close to our customers. We care passionately about doing the best for them.

Help us make fearless choices. Our environment is fast-paced, agile and open. You’ll solve interesting and challenging problems, and be trusted and empowered to bring your ideas to life.

Walk the talk. Like us, you’ll be honest, stick to your promises and face the tough moments head-on.

Win smarter. You’ll be always on the lookout for a better way of doing things, going beyond ‘good enough’ and welcoming different points of view.

Be in it together. You’ll join an ambitious, diverse and all-round approachable team with a mix of ideas and talents who inspire each other to be better every day.

Simple loans, smart investments.
That’s us. That’s what we do.
More than a decade ago our founders saw a simple problem: people borrowing money were being charged high rates and those able to invest money were getting low returns. Everyone was losing out.
Our founders wanted to change this and knew that by matching borrowers and investors directly, both would be better off.…


Simple loans, smart investments.

That’s us. That’s what we do.

More than a decade ago our founders saw a simple problem: people borrowing money were being charged high rates and those able to invest money were getting low returns. Everyone was losing out.

Our founders wanted to change this and knew that by matching borrowers and investors directly, both would be better off. Their goal was, and still is, to make money simple and fair.

Fair rates, managed risks, and better rewards. That's how we're shaping the future of finance.

Our name, Zopa, stands for ‘Zone of Possible Agreement’ – a negotiating term that identifies the bounds within which agreement can be reached between two parties.

Want to help us shape the future of finance?

We’re growing faster than ever. Especially now we’ve announced plans to apply to launch a bank.

Finance & Banking
London
230 employees