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Content Knowledge SME

Posted 25 Mar 2024
Work experience
1 to 3 years
Full-time / part-time
Full-time
Degree level
Required language
English (Fluent)

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Content Knowledge Subject Matter Expert

We are looking for a Content Knowledge SME to join the global Product Development and Innovation (PD&I) Team within the Legal Regulatory Division of Wolters Kluwer.

As a Content Knowledge SME you are responsible for creating, communicating and maintaining a global content standard to support the Legal and Regulatory content based expert solutions. This standard is key in our Legal Regulatory Content transformation strategy.

You will be part of a divisional team (Crown team), residing in the global Product Development and Innovation team and reporting to the Global Content Manager.

The home base location for this job can be anywhere in Europe.

The role:

As the Content knowledge SME you will be responsible for translating the validated functional patterns and features to what is needed in the content that will be delivered to an online product platform. More specifically, this means that you will be responsible for taking in the needs on the content from the Discover & Design team and from the Pattern teams (through the content experts in these teams), translate in what these requirements mean for the content standard, identify the content elements and give them a clear and unambiguous definition which will have to be discussed with the local content experts.

You will:

  • Take in the remarks and come, together with the local teams, to a common agreement and a decision to what the standard content element will be.
  • Discuss with the PCI-NG team so that a mapping to PCI-NG properties can be done.
  • Understand what the requirements from the platform and its services are and be able to translate when defining the content standard.
  • Responsible for the content standard specifications allowing a rich and personalized user experience in these products.
  • Document the text specifications, metadata and relations information, in order for all customers to easily find what they need.
  • Inform the local product teams about the content needs to be delivered and what content conditions need to be met.

​Profile:

  • Analytical: based on value statements, user journey descriptions and designs, you will deduce what the content requirements could be (structure and granularity of the content unit, metadata, relations, …)
  • Content knowledge: ideally understand how content is acquired, what the content processing looks like, what online content publishing encompasses and having knowledge about how to enrich content. You are familiar with thesauri, taxonomies, ontologies.
  • Understand the semantic subtleties of content, you’re able to distinguish the little differences to either consider or normalize it in the content standard
  • Able to build cross country working relationships/liaisons about content
  • Understands the importance of documentation
  • Basic understanding of PCI-NG, the global DXG content standard framework
  • Knowledge of XML, HTML, R., Python scripts
  • Good communication skills in English

We offer:

We are a fast growing, financially healthy and listed organization. You will be part of a diverse, global dynamic, professional yet informal team. You’ll work remotely and/or from an EU Wolters Kluwer office, for example the global head office in Alphen a/d Rijn, the Netherlands.

We offer a competitive salary and a good work life balance. Furthermore, outstanding international career opportunities and a commitment to invest in your personal development are also part of the package.

Wolters Kluwer is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

IT
Alphen aan den Rijn
10,000 employees